Executive Summary

This Offering Overview examines Oracle CX Commerce in the all-in-one commerce clouds market. The report includes a model for the 20 steps of the perfect order, the key trends in a post-pandemic world and the key vendors working to deliver on end-to-end commerce solutions.  

Early adopters should use this report to select modern cloud-based commerce solutions built with the latest architecture. Existing commerce customers should seek a migration time frame from their existing legacy on-premises commerce investments to a cloud-based, microservices, event-driven architecture, data-driven network and artificial intelligence approach. Midsized to large enterprise customers and prospects that seek to cover retail, commerce, B2B and B2C in one platform should consider Oracle in their vendor selection short lists.


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