About This Constellation ShortList™

With the long term disconnect between many of today’s digital col- laboration tools and the actual day-to-day work that must be carried out, today’s employees face new challenges trying to keep up effec- tive engagement with an increasing number of projects, colleagues and customers. Today’s more open and increasingly connected style of working boosts the quantity of information that people create and consume, websites and applications they use, and processes and projects in which they are involved.

Work coordination platforms aim to help alleviate these challenges by bringing structure, prioritization and accountability to work by helping employees better organize, track, and optimize their productivity and effectiveness. These platforms enable people to be more aware of what they should be getting done, help them plan and prioritize their work and allow them to more effectively do their jobs.

The cornerstone to the significance and value of work coordination platforms is that they are at the heart of the real work that is getting done. They are not a place to just have conversations but instead manage and execute the projects and business processes that are key to a company’s success, further boosting the value of less-struc- tured collaboration tools that they often build upon.

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Administrative controls
  • Analytics/metrics at the individual, team and project levels
  • Application development: APIs/SDKs, documentation, samples, training
  • Automation/workflow (process definition, management, automated workflow capture)
  • Business operations (funding, acquisitions, executive leadership)
  • Business partner ecosystem
  • UI access options: Desktop, mobile, tablet, large screen, wearables
  • Collaborative features
  • Compliance/governance
  • Customer references
  • Deployment options
  • Ease of adoption and usage, especially for business workers
  • Licensing options: Freemium, premium
  • Integration with other business tools/platforms
  • Displaying options: Streams, Kanban columns (card view) and Gantt charts
  • Search and discovery
  • Security with fine-grained access control and guardrails for external participation
  • Templated solutions/use cases

The Constellation ShortList™

Constellation evaluates more than 40 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.


Frequency of Evaluation

Each Constellation ShortList is updated at least once per year. Updates may occur after six months if deemed necessary.

Evaluation Services

Constellation clients can work with the analyst and the research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.

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