About This Constellation ShortList™

Robotic Process Automation (RPA) trains software robots to interpret the user interfaces of applications through demonstrative steps. These robots can then perform actions, such as data entry or steps in a business process, reducing the need for human involvement. Instead of relying on complex programming languages, the software robots can be easily configured or trained using low-code or no-code approaches that allow configuration through visual process maps and process definitions.

Organizations that employ RPA can increase the accuracy and efficiency of processes, and free up employees to focus on areas such as innovation and relationship building. This augmented humanity approach complements existing automation initiatives while delivering huge returns on investment as workers are redeployed to do more interesting and advanced work.

While the RPA market is converging with existing business process management (BPM) and workflow tools, this evaluation considers the stand-alone vendors. Buyers can expect the introduction of more machine learning and artificial intelligence in future product roadmaps.

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Attended operations
  • Unattended operations
  • Server-based solutions
  • Data pooling and collection
  • Bot development
  • Control room
  • Reporting tools and analytics
  • Resilience
  • Macro or scripted automation
  • IT automation business process management
  • Plug-in architecture tools and integration
  • Automation management features
  • Product versus services focus
  • Input/output options

The Constellation ShortList™

Constellation evaluates over 40 solutions categorized in this market. The Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.

  • AntWorks
  • Automation Anywhere
  • Blue Prism
  • Infosys EdgeVerve
  • K2
  • Kofax Kapow
  • Pega
  • UiPath

Frequency of Evaluation

Each Constellation ShortList evaluation will be updated every 180 days as needed.

Evaluation Services

Constellation clients may work with the analyst and research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.

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