About this Constellation ShortList™

With many medical institutions still communicating through pagers and outdated programs, clinical communication technology aims to transform the patient experience and provide enhanced processes for the entire network.

Health systems and hospitals are making significant enterprisewideinvestments in the next-generation clinical communications platforms to drive transformation toward patient-centered care models. The goal is to achieve the “Triple Aim” framework of reducing healthcare costs, improving care quality and outcomes, and increasing patient and staff satisfaction.

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Secure mobile platform
  • Alert notification
  • Secure communication (text, voice)
  • Real-time location system
  • Nurse call integration
  • Integration with core unified communicationssystem
  • Healthcare system integration capabilities
  • EHR integration

The Constellation ShortList™

Constellation evaluates more than 15 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.

  • Artera (Well Health)
  • Baxter Voalte
  • CipherHealth
  • Luma Health
  • Onpage
  • PerfectServe
  • QliqSOFT
  • Spok
  • TigerConnect (Formerly TigerText)
  • Vocera
  • Well

Frequency of Evaluation

Each Constellation ShortList will be updated at least once per year. There could be an update after six months, should the analyst deem it necessary.

Evaluation Services

Constellation clients may work with the analyst and research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.

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