About this Constellation ShortList™

With many medical institutions still communicating through pagers and outdated programs, clinical communication technology aims to transform the patient experience and provide enhanced processes for the entire network.

Health systems and hospitals are making significant enterprisewideinvestments in the next-generation clinical communications platforms to drive transformation toward patient-centered care models. The goal is to achieve the “Triple Aim” framework of reducing healthcare costs, improving care quality and outcomes, and increasing patient and staff satisfaction.

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Business model creation
  • Best practices methodology
  • Creative and design services
  • Exponential technology expertise
  • An assessment tool
  • Art-of-the-possible strategy and technology road map
  • Customer references
  • Design and creative space
  • Differentiated IP
  • Design-thinking approach
  • Operating in three continents
  • Innovation centers

The Constellation ShortList™

Constellation evaluates more than 15 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.

  • Accenture Interactive
  • Capgemini
  • IBM iX
  • Infosys
  • Isobar
  • Mastek
  • Merkle
  • MRM//McCann
  • Publicis Sapient
  • Robots and Pencils
  • TCS Interactive
  • Wipro Designit
  • Wunderman Thompson

Frequency of Evaluation

Each Constellation ShortList will be updated at least once per year. There could be an update after six months, should the analyst deem it necessary.

Evaluation Services

Constellation clients may work with the analyst and research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.

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