Big Idea

Achieving Digital Transformation With Intelligent Document Automation

Published January 01, 2024
R "Ray" Wang
R "Ray" Wang
Principal Analyst and Founder

Executive Summary

Executive Summary

One of the largest opportunities for digital transformation is the digitization of customer communications and document automation. Most organizations have been stymied by a patchwork of bespoke systems and legacy architecture traversing manual processes and outdated methodologies. Consequently, new document automation platforms provide a cost-effective and unique starting point for accelerating digital transformation efforts. 

Constellation estimates that the overall market for intelligent document automation will grow from $6.1 billion in 2023 to $20.1 billion by 2028, at a 26.9% compound annual growth rate (CAGR). Based on conversations with more than 100 decision-makers, this research report highlights the barriers, benefits, and use cases in successful transformation efforts for intelligent document automation.

 

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R "Ray" Wang
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