Key technology initiatives for CIOs working in the healthcare providers space will include technologies that focus on the following:
- remote patient monitoring
- possible the use of VR technology
- iOT and sensor integration
- enhancing the virtual care offerings
CIOs are working hard to ensure that their IT strategy aligns with the organization's long term objective of improving access while providing a great digital experience.
"Our organization's strategic initiatives are around access & growth, patient value, quality, safety, and innovation. IT is partnering with the business to develop capabilities to enable the health system to deliver on these priorities" - Ben Patel, CIO, Cone Health.
"Acceleration of digital services with a patient and consumer digital front door incorporating AI and focusing on relationship management initiatives that include the use of self-service" - Craig Richardville, CIO, SCL Health
"Our organization has three focus areas: quality, patient experience, and affordability. IT is developing a digital platform focusing on clinical productivity and patient experience while driving innovation for the organization" - Raymond Lowe, CIO, AltaMed
Key enterprise initiatives for the CIO include the following:
- Modernize the ERP system
- Upgrade the IT security posture
- Optimize the current EMR system.
"Optimization and transformation initiatives with Epic Refuel and ERP replacement to simplify and standardize workstreams" - Craig Richardville, CIO, SCL Health
"Continue to improve my security posture with the focus on known threats. Reduce Physician and Nurse dissatisfaction and burnout by optimizing the EHR" - Tom Stafford, CIO, Halifax Health
"Zero Trust Security Model implementation - going from reactive to authentication/zero trust throughout. Starting with policies in FY20 and moving to systems in FY21 and beyond" - Aaron Miri, CIO, Dell Medical School & UT Health Austin
"ERP and EMR optimization are two of the top initiatives that the IT department is working on for 2020" - Zafar Choudry, CIO, Seattle Children's Hospital
This is a good preview of what to expect from the healthcare provider CIOs. Stay tuned for the healthcare 2020 trends reports.