Tuesday, March 28, 2023 - 3:40pm - 4:00pm

Our sellers and service agents sit at the front lines of experience delivery. This panel will talk about the opportunities and obstacles teams face today and tomorrow when delivering exceptional, personalized and sometimes, difficult, experiences.

Speakers

Liz Miller (Moderator)

VP and Principal Analyst, Constellation Research, Inc.

Christopher Hogan (Speaker)

Head of Voice of Customer and Continuous Improvement, woom Bikes

Dwight Moore (Speaker)

Head of CX Solutions Marketing, ServiceNow