Responding to major IT incidents isn't cheap and enterprises lack the skill, tools and automation to respond, according to a Constellation Research and Dimensional Research survey.
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Microsoft 365 Copilot will be available to enterprises Nov. 1 in a move that will test the limits of the add-on approach to cloud services and create a new condition: Copilot fatigue.
Cisco CEO Chuck Robbins said the two companies product lines were complementary and provide "full observability for the entire IT stack."
Generative AI Now Assists capabilities from ServiceNow will be priced as add-ons by the seat unless you have a premium package. There will also be entitlements for generative AI "assists."