To close the loop between insights and actions enterprises will need to double down on process intelligence and efficiency, or what Constellation Research analyst Holger Mueller calls high-fidelity (hi-fi) process management.
Automation and returns are what matters. And you don’t have to rely solely on heavy compute, reasoning large language models to get there. Use the tool for the right job.
SAP has agreed to not interfere with Celonis' data extractor for customer data until the litigation between the two companies has been resolved. In turn, Celonis has withdrawn its motion for a preliminary injunction.
UiPath launched the latest version of platform with a focus on "agentic automation" that encompasses AI agents, but acknowledges that technologies like robotic process automation and even people fit into automated processes.
ServiceNow launched AI Agent Orchestrator, part of a set of tools designed to pit the company's Now Platform in the middle of agentic AI. The company also reported fourth quarter earnings as well as partnerships or expanded deals with Google Cloud, Oracle and Visa.
ExxonMobil is looking to save $15 billion in operating costs by 2027 and it will leverage artificial intelligence in combination with process intelligence to get there.
CxOs sifting through the marketing hype of agentic AI should keep process optimization and orchestration in the forefront of planning.
Microsoft is adding 10 autonomous agents in Dynamics 365 and moving the ability to create them into public preview in Copilot Studio. With the move, Microsoft is adding on to its Copilot stack with agentic AI agents that can complete tasks autonomously.
Brian Niccol, who takes over as Starbucks CEO on Sept. 9 after leading Chipotle since 2018, is landing at a company with more scale, IT platforms and digital transformation efforts. It'll be interesting to see what Niccol does at Starbucks.
SAP said it will acquire WalkMe in a deal valued at $1.5 billion in a move that could make implementations easier and complement its process and workflow automation efforts.
UiPath reported better-than-expected fourth quarter results with revenue growth of 31% as its automation platform gains traction.
Constellation Research held its February call with Business Transformation 150 and SAP's RISE program, process automation and AI were top-of-mind topics.
