Extend ramps as retailers eye extended warranty, shipping protection plans
We caught up with Rohan Shah, Extend's Co-founder and Chief Revenue Officer, to talk about the extended warranty industry, processes and customer experiences.
We caught up with Rohan Shah, Extend's Co-founder and Chief Revenue Officer, to talk about the extended warranty industry, processes and customer experiences.
Supply chain and customer experience are typically viewed as two different disciplines, but Walmart and Target are illustrating how they're blending together.