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Whichever way you look at it, digital certainty and safety increasingly depend on knowing the story behind the data.
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Enterprises leading with AI plan next genAI, agentic AI phases
Enterprises that are leaders in artificial intelligence are evolving quickly and laying out plans for their next phases. The next phase of genAI deployments revolve around integrating AI into the business, optimizing processes, agility and scale. You should watch these companies closely for the road ahead.
The Future of Data Protection
There is more to data protection than privacy. What is it that makes any piece of data worth protecting? And what are we protecting it against?
Salesforce adds AI agents to Marketing, Commerce Clouds, Slack at Dreamforce 2024
Salesforce rolled out Agentforce additions across its Marketing and Commerce Clouds as well as Slack as it harmonizes its platform with AI agents.
Adobe earnings: Solid Q3, but Q4 outlook light
Adobe reported better than expected third quarter earnings as its primary segments delivered double-digit growth from a year ago. However, the fourth quarter outlook was lower than expected.
Salesforce debuts Agentforce: Will enterprises pay $2 per AI agent conversation?
Salesforce is rolling out AI agents via its Agentforce platform across its core clouds including Sales, Service, Marketing and Commerce. What remains to be seen is whether enterprises will pay $2 per conversation for Agentforce assuming no volume discounts.
Zoho Analytics revamp aims to connect, BI, data scientists, business users
Zoho launched a new version of Zoho Analytics that includes more than 100 enhancements in a bid to appeal to data scientists who can then feed business users easy to consume insights and models.
How Google Cloud is monetizing AI
Google Cloud CEO Thomas Kurian said the company is increasingly monetizing AI based on consumption models, volumes of data and selling agents to line of business executives over IT.
Oracle CloudWorld 2024: Oracle HeatWave Lakehouse, GenAI agents, Zettascale supercluster, Intelligent Data Lake
Oracle is going after the lakehouse market with HeatWave to go along with a bevy of generative AI features including HeatWave GenAI and HeatWave on AWS. Oracle also launched a zettascale supercluster built on Nvidia Blackwell.
Salesforce's acquisition of Own highlights small ball approach to M&A
Salesforce's purchase of Own Company for $1.9 billion highlights how the company has to play small ball with mergers and acquisitions given the scrutiny it gets with big deals. But keep in mind that small acquisitions such as Airkit.ai, which powered Salesforce’s Agentforce strategy, can have bigger impact.
Scotts Miracle-Gro and UserTesting: 9 customer experience takeaways
Constellation Research analyst Liz Miller recently caught up with Scotts Miracle-Gro leaders Hailey Schraer, lead user experience researcher at Scotts Miracle-Gro, and Jess Bailey, senior manager of digital experience at Scotts Miracle-Gro, to talk customer experience (CX). I followed up with a look at how those Scotts Miracle-Gro efforts align to the broader corporate strategy laid out by CEO Jim Hagedorn.
