Office 365 Will Work for Some Organizations, but Not All. Here’s Why.

Cloud services are exploding in terms of the number of offerings and their variety. Unified Communications as a Service (UCaaS) is no exception, with over 50 different solutions available on the market today. 

This report lists nine factors that are driving organizations to cloud-based unified communications and collaboration services, but it also balances these drivers with five inhibitors executives must also consider. It provides actionable advice and insights into one of the most popular of these services, Microsoft’s Office 365. It answers the questions, “Is Office 365 right for my organization? Why or why not?

Purpose & Intent: 

Hosted and cloud-based service usage is growing rapidly as executives and IT managers actively look for ways to contain or lower spend while maintaining service levels to users.  Although web and audio conferencing services have been commonplace for many years, a new breed of cloud services integrating voice, video, web and social is emerging. One of the most heavily marketed services is Microsoft Office 365. Technology leaders need a real-world framework for determining if this service could be appropriate for them. 

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