This report discusses the factors businesses should consider when moving some or all of their UC applications to the cloud.
With cost a major factor in the rate of Unified Communications (UC) adoption, services from the Cloud provide new options for many companies to consider when upgrading their communication and collaboration applications. UC as-a-service (UCaaS) enables companies to react more quickly to the requirements of their business and provides users a rich media experience for facilitating business processes. UCaaS is highly scalable, and subscription pricing enables businesses to easily grow and add applications as needed. Forecasted growth for UCaaS is strong but it may not be the right solution for all companies.