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Offering Overview

Quadient Impress Delivers All-in-One Intelligent Document Automation

Marketing Transformation
Executive Summary One of the largest opportunities for digital transformation is the digitization of customer communications and document automation. Most organizations have been stymied by a patchwork of bespoke systems and legacy architecture traversing manual processes…
R Ray Wang
News Analysis

Amazon Generative AI Stack Offering Overview

Data to Decisions
Executive Summary When it comes to generative artificial intelligence (GenAI), innovation has outpaced experimentation and adoption. Enterprises are struggling to keep up with the pace of innovation in GenAI. If they can’t experiment, adapt, and implement…
Andy Thurai
Big Idea

Achieving Digital Transformation With Intelligent Document Automation

Future of Work
Executive Summary One of the largest opportunities for digital transformation is the digitization of customer communications and document automation. Most organizations have been stymied by a patchwork of bespoke systems and legacy architecture traversing manual processes…
R Ray Wang
Vendor Profile

Intuit’s Bet on Data, AI, AWS Pays Off Ahead of Generative AI Transformation

Data to Decisions
Customer Story Spotlight Intuit may be the best example of the need to have a data strategy before tackling generative AI. The company, which has had to adapt to technology and economic shifts for 40 years, realized five years ago that data and AI would be fundamental to its…
Larry Dignan
Offering Overview

Kinetica Drives Breakthrough Spatial and Time-Series Analysis Aided by GenAI

Data to Decisions
Executive Summary Kinetica is a real-time database that is purpose-built to enable analytics on time-series and spatial data on a massive scale. The product was developed in 2016, just as data from sensors and machines began to explode. Spatiotemporal data from smartphones,…
Doug Henschen
Big Idea

Return on Transformation Investments (RTI)

Data to Decisions
Executive Summary Many organizations have performed classical cost-benefit analyses to determine the impact of business technology projects. Although these approaches account for the quantifiable metrics, they often fail to capture key attributes such as probability of…
R Ray Wang
Open Research

2023 H2 CxO Business Confidence Survey

Future of Work
Introduction Constellation’s 2023 H2 “CxO Business Confidence Survey” assesses the confidence of C-suite executives in today’s business and technology climate as well as their financial outlook for 2023…
Hannah Mason, R Ray Wang
Premium Research

CVS Health’s Transformation Rides on Data, AI and Customer Experiences

Data to Decisions
Customer Story Spotlight CVS Health has big plans to deliver health care to consumers across multiple touch points. Still, its success will depend on how it leverages data across its multiple touch points to deliver good customer experiences. CVS Health aims to improve…
Larry Dignan
Offering Overview

Workday Doubles Down on the ‘Hard Stuff’

Data to Decisions
Executive Summary This report provides an overview of Workday Human Capital Management (HCM) and analyzes its ability to satisfy enterprises’ demands to power their people operations with an integrated HCM suite. It highlights recently delivered and long…
Holger Mueller
Premium Research

How Wayfair’s Tech Transformation Aims to Drive Revenue While Saving Money

Data to Decisions
Customer Story Spotlight Wayfair saw breakneck growth three years ago and an ensuing hangover that required a focus on operating margins and execution, but a technology transformation has the company thinking big again. The to-do list: build out a flexible technology…
Larry Dignan
Premium Research

How Baker Hughes Used AI and LLMs for ESG Materiality Assessments

Data to Decisions
Customer Story Spotlight Baker Hughes’ Marie Merle Caekebeke, Sustainability Executive – Strategic Engagement, was initially skeptical about AI.  Now she’s thinking next phases and leveraging AI to make ESG more…
Larry Dignan
Offering Overview

LogicMonitor Adds AIOps Capabilities to Its Hybrid Observability Platform

Data to Decisions
Executive Summary Constellation Research’s recent report “Best Practices: An Executive Guide to Faster Incident Resolution”  identified five surprising findings: 1.    Incidents, both major and…
Andy Thurai
Big Idea

isolved Sets Up for Its Next Chapter in Growth With Cloud and AI in HCM

Data to Decisions
Executive Summary isolved held its largest customer and partner conference, Connect, in Palm Desert, California, in October 2023, and Constellation Research was invited. It was able during the event to assess the progress of the vendor, evaluate strategy, and talk in depth…
Holger Mueller
Big Idea

Infor Invests in AI, Automation, Platforms, and Marketplaces With Infor OS

Data to Decisions
Executive Summary After a hiatus of in-person events, Infor brought key customers, partners, and market influencers to New Orleans, Louisiana, at Infor Now to showcase the enterprise software vendor’s progress and investment in its core technology. At this…
R Ray Wang
Offering Overview

Google Sets BigQuery Apart With GenAI, Open Choices, and Cross-Cloud Querying

Data to Decisions
Executive Summary Google BigQuery is a leading analytical data platform delivered as a service on Google Cloud. Introduced in 2011, BigQuery pioneered automated scaling and performance optimization in the data warehousing space. The innovation has continued, with BigQuery…
Doug Henschen
Offering Overview

Oracle MySQL HeatWave Grows, Adds Lakehouse Support

New C-Suite
Executive Summary This Offering Overview examines the new capabilities of Oracle MySQL HeatWave, which added lakehouse support in summer 2023. The report describes the underlying market trends, introduces the vendor, and presents key differentiators for Oracleâ€&…
Holger Mueller
Big Idea

The Urgent Case for a Chief AI Officer

Data to Decisions
Executive Summary With artificial intelligence (AI) projects all the rage, organizations must make a strategic determination to create a new CxO role, at least at a functional level if not at a title level. This decision should not be made lightly, however. Although the chief…
Andy Thurai, R Ray Wang
Best Practices

The Leading Trends in Visual Collaboration for 2024

Future of Work
Executive Summary Visual collaboration tools have transitioned from basic collaborative utilities to essential components in many key industries, evolving in response to modern work’s increasing complexity and demands.  This report tracks their…
Dion Hinchcliffe
Big Idea

Salesforce Data Cloud Emerges as an Obvious Choice for CRM Customers

Data to Decisions
Executive Summary This report examines important product introductions at Salesforce’s September 2023 Dreamforce event, starting with a rewrite of the company’s core platform to introduce the Einstein 1 Platform, with its unified metadata…
Doug Henschen
Case Study

How Magnox is Transforming Employee Experience

Data to Decisions
Executive Summary Magnox, a subsidiary of the United Kingdom’s Nuclear Decommissioning Authority, is responsible for decommissioning first generation legacy nuclear power plants, managing waste removal and complying with a bevy of regulations. But the…
Larry Dignan
Big Idea

Future of Finance and Supply Chain Processes

New C-Suite
Executive Summary For most organizations, existing systems in finance and supply chain were implemented in the last century. Although very valuable and, in many cases, irreplaceable, these legacy systems hamper an enterprise’s ability to adapt to change and…
R Ray Wang
Best Practices

An Executive Guide to Faster Incident Resolution

Data to Decisions
Executive Summary In 2020, when the onset of the COVID-19 pandemic forced all businesses to move online, the majority had to mature their digital operations rapidly rather than taking the time to evolve naturally. Out of business necessity, every surviving enterprise has…
Andy Thurai
Offering Overview

Oracle Writes the Next Chapter of Exadata With Exadata X10M

Data to Decisions
Executive Summary Enterprises need to move faster and become more agile; in short, they must practice Enterprise Acceleration.  This report provides an overview of how the next-generation Oracle Exadata, Exadata X10M, helps enterprises enable an acceleration strategy…
Holger Mueller