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Offering Overview

Salesforce Commerce Cloud

Matrix Commerce
At a Glance This Offering Overview examines Salesforce Commerce Cloud in the all-in-one commerce cloud market. The report includes a model of the 20 steps of the perfect…
R Ray Wang
Trends

Cloud ERP Drives Upgrade and Refresh Cycles

New C-Suite
Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need…
R Ray Wang
Open Research

Splunk .conf22 Report

Data to Decisions
Splunk Makes a Splash at .conf22 Observability and security have come to the forefront of IT service delivery, a convergence that was long overdue. This was the urgent theme of…
Andy Thurai
Trends

What ERP Users Want in 2023

Matrix Commerce
Enterprises emerging from the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) systems. Leaders need to easily access…
R Ray Wang
Best Practices

Digital Transformation Blueprint for the Office of the CFO

New C-Suite
This report explores the capabilities and technologies required to fully rethink, digitize, and automate the finance function more effectively than is possible with piecemeal…
Dion Hinchcliffe
Case Study

Relationship Marketing at the Speed of Value

Marketing Transformation
At a Glance Customer loyalty and customer relationships often are thought of as programs or campaigns to be launched and automated. But for teams spread thin by complex…
Liz Miller
Trends

People-Powered Revenue Intelligence

Data to Decisions
At a Glance Change is hard. And change is necessary for organizations looking to harness opportunity and accelerate revenue growth. Yet there are significant forces and factors…
Liz Miller
Market Overview

Incident Management in the Cloud Era

Data to Decisions
When it comes to crisis/incident management in the cloud/digital era, hope is not a strategy.  Yet a majority of enterprises continue their digital business operations as…
Andy Thurai
Best Practices

Driving E-Commerce Growth With Product Content Syndication

Marketing Transformation
This report explores the key options for digital commerce firms seeking to achieve superior results with product data/content syndication, especially as the channel and…
Dion Hinchcliffe
Case Study

Industriepark Höchst Is Automated by Low Code

Data to Decisions
At a Glance This case study describes the rollout of more than 70 low-code/no-code applications at Infraserv Höchst, built on the Neptune DX (digital experience) Platform …
Holger Mueller
Offering Overview

Nutanix Powers Workload Freedom and More

New C-Suite
At a Glance This report provides an overview of how Nutanix Cloud Platform has evolved to become a full-fledged next-generation computing platform. Nutanix has a long tradition…
Holger Mueller
Best Practices

The Rise of Unified Software Services

New C-Suite
This report explores the recent evolution of the advanced edge of modern third-party IT services toward a model known as unified software services (USS). Those looking to…
Dion Hinchcliffe
Best Practices

Cloud Partnerships Done Right: C3 AI and Google Cloud

New C-Suite
This Best Practices report explores why cloud partnerships between SaaS/PaaS vendors on the one side and PaaS/IaaS vendors on the other matter in the 2020s. It highlights the…
Holger Mueller
Case Study

How Low Code Fosters Healthy Mums and Babies

New C-Suite
This case study describes the rollout of Zoho Creator for the provision of a range of apps at the National Maternity Hospital (NMH) in Dublin, Ireland, that contributes to…
Holger Mueller