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Customer Story

April 21, 2026

Certinia Launches Veda AI Agent Suite

Future of Work

Certinia recently launched Veda, an intelligent operations engine comprising a suite of AI agents and actions that sit on top of its professional services automation (PSA)…

Larry Dignan

Customer Story

April 20, 2026

Zillow Bets on Content, Context, Data Flywheel as AI Differentiator

Data to Decisions

Zillow, a leading real estate marketplace and media company, is betting that AI will be a boon to its business, both internally and in customer experiences, thanks to a hefty dose…

Larry Dignan

Blog Post

April 17, 2026

Oracle Scales and Secures Your Transactional Workloads in the AI Era

Data to Decisions

How Oracle Maximum Availability Architecture Provides New Levels of Previously Unseen High Availability for Oracle AI Database

Holger Mueller

CR Pulse

April 16, 2026

Customer Success Software: Gainsight

Future of Work

The Addition of MCP Capabilities Has Gainsight Aiming to Be the Platform for Agentic Customer Retention and Growth

Martin Schneider

Quarks

April 16, 2026

AEO, GEO, and What Happens as AEM Enters the Chat

Marketing Transformation

Marketing Prepares for When AI Answer Engines Take On Main Character Energy

Liz Miller

The Board

April 07, 2026

Enterprise Technology Intelligence Book: Board Executive Summary, April 2026

Board Strategy

A fast read on what’s changing—and what it means for leadership. This summary distills the key signals shaping enterprise AI, including uneven value realization, rising costs, and…

Esteban Kolsky

The Board

April 07, 2026

Enterprise Intelligence Monthly Update: April 2026

Board Strategy

This month’s thread: the breakdown of the “AI promise curve” as it meets execution reality exposes cost structures, governance gaps, and architectural misalignment, forcing…

Esteban Kolsky

CR Pulse

April 03, 2026

The Oracle Database Now Runs Agents on Its Business Data

Data to Decisions

How and Why Oracle Database Is the Database That Stays in the Agentic AI Era

Holger Mueller

Big Idea

April 01, 2026

The Future of Customer Success Software in the Age of AI

Matrix Commerce

How Agentic AI and Other Forces Are Causing a Shift in How Revenue Teams Approach Postsale Engagement Optimization

Martin Schneider

CR Pulse

March 23, 2026

Thoughtworks Jolts Enterprise AppDev Into the AI Era

New C-Suite

With the Launch of AI/works™, Developers and Enterprises Can Reach Previously Unseen Levels of Code Velocity

Holger Mueller

The Board

March 10, 2026

Enterprise Technology Intelligence Monthly Update: March 2026

Board Strategy

This month’s thread: the economic and operating model shift from AI as “capability” to AI as “execution” and what that does to software spend, governance, and workforce planning.

Esteban Kolsky

Customer Story

March 06, 2026

Anthropic vs. SaaS: A Nuanced View

Data to Decisions

Anthropic is a) a software-as-a-service (SaaS) killer, b) a disruptor of multiple industries with its Claude large language model (LLM) and the agentic apps built around it, c) an…

Larry Dignan

Customer Story

March 05, 2026

SaaS Under the Microscope: How To Evaluate Your Vendor

Data to Decisions

Software-as-a-service (SaaS) companies are being repriced, reevaluated, and rethought as analysts, investors, and customers wonder how artificial intelligence (AI) agents will…

Larry Dignan

Customer Story

March 05, 2026

ZohoDay 2026: Emerging Themes To Watch

Data to Decisions

ZohoDay 2026 in February featured dozens of takeaways and insights from an enterprise software company that has historically been disruptive and offers great value for the money…

Larry Dignan

Trends

February 13, 2026

Why the Next AI Wave Is About Process, Not Models, Part 1

Data to Decisions

Enterprise artificial intelligence (AI) adoption has reached an inflection point. Building on years of data modernization investments, most organizations can now deploy models,…

Michael Ni

The Board

February 03, 2026

Enterprise Technology Intelligence Monthly Update: February 2026

Board Strategy

As AI spending by enterprises slows due to AI optimization, how will the economy fare in 2026—and more importantly, what will it mean for enterprise technology budgets? KPMG wrote…

Esteban Kolsky

Quarks

January 20, 2026

Reflections on the Future and the Opportunity in Intelligent Work

Future of Work

Have you ever attended an event and just had something stick in your head for days or even weeks? Months? Smartsheet ENGAGE, in early November 2025, raised just such a question:…

Liz Miller

Big Idea

January 16, 2026

Measuring Go-to-Market Success of Agentic AI: Five Critical KPIs

Revenue & Growth Effectiveness

This report outlines five KPIs that growth organizations can leverage to both guide their use of agentic AI tools and measure their effectiveness. These KPIs span from…

Martin Schneider

Customer Story

January 15, 2026

Caterpillar’s AI Vision Takes Shape, but Data, Cloud Focus Was the Precursor

Data to Decisions

Caterpillar has plans for AI-enabled features in its construction equipment; autonomy at scale and machine learning with computer vision, sensors, and edge computing. The bigger…

Larry Dignan

The Board

January 14, 2026

Enterprise Technology Intelligence Monthly Update: January 2026

Board Strategy

Economic slowdown is real. Although the fear of a recession has declined in recent weeks (from 40% to 30% before the Christmas season, according to a distillation of forecasts),…

Esteban Kolsky

Customer Story

December 22, 2025

Rimini Street’s Second Act Will Include a Heavy Dose of Agentic AI, UX

Data to Decisions

Rimini Street's first act took 20 years, but the second one will move much faster as the company aims to layer agentic AI over legacy enterprise resource planning (ERP) systems…

Larry Dignan

CR Pulse

December 17, 2025

Oracle Redefines the AI and Data Relationship With Oracle AI Database 26ai

Future of Work

Enterprises run on transactions, and this means that transactional databases are critical for enterprises. The ability to seamlessly scale transactional databases has always been…

Holger Mueller

The Board

December 10, 2025

Enterprise Technology Intelligence Monthly Update: December 2025

Board Strategy

The December 2025 edition of Constellation's Enterprise Technology Intelligence Book breaks down how economic uncertainty, AI model strategy, and long-term infrastructure planning…

Esteban Kolsky

Big Idea

December 01, 2025

Five Ways Intelligent Revenue Platforms Optimize GTM Efforts

Revenue & Growth Effectiveness

As agentic AI and other technological innovations make it easier to integrate data and implement RI tools, growth leaders must begin using these tools not just as stand-alone…

Martin Schneider