Executive Summary

Enterprises emerging from the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) systems. Leaders need to easily access data, enable self-service capabilities, and intelligently automate processes. The most common requests in vendor selection decisions center around analytics, automation, and artificial intelligence (AI). Enterprises aspire to acquire autonomous ERP solutions. To their credit, the key vendors have stepped up with cloud offerings that enable digital transformation.

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