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The CIO Outlook for 2021: Delivering Business ROI at Scale

New C-Suite
Constellation Research conducted a survey of 100 leading CIOs in the fourth quarter of 2020 to get a sense of their challenges in maintaining and increasing the business value…
Dion Hinchcliffe
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DDI: What It Is & What It Isn’t

Tech Optimization
DDI is the foundation of optimized network services, enabling all connection and communication over an organization’s IP-based network. For the modern, customer-focused,…
Liz Miller, R Ray Wang
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Oracle Revamps CX Commerce

Matrix Commerce
This Offering Overview examines Oracle CX Commerce in the all-in-one commerce clouds market. The report includes a model for the 20 steps of the perfect order, the key…
R Ray Wang
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The Future of ERP

New C-Suite
Over the past six months, Constellation Research held one-on-one interviews with more than 400 C-level leaders about their overall technology trends and strategies. This…
R Ray Wang
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Salesforce Commerce Cloud Builds on Existing Capabilities

Matrix Commerce
This Offering Overview examines Salesforce Commerce Cloud within the context of the all-in-one commerce cloud market. The report includes a model for the 20 steps of the…
R Ray Wang
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The New Future of Professional Services

New C-Suite
What can and should professional services organizations do now to build a bridge to a new future after COVID-19? This report explores the question in detail, examining how…
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DNS: The First Principle of Enterprise Security

Digital Safety, Privacy & Cybersecurity
The Domain Name System (DNS) is a first principle—an existing self-evident assumption that cannot be replaced by any other proposition. Organizations cannot afford to continue…
Liz Miller, R Ray Wang
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Workforce Management Agility Is Needed More Than Ever

New C-Suite
This Best Practices report covers the trends that underly the operation of workforce management systems. It describes criteria that CxOs need to apply to the selection of such…
Holger Mueller
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MS Dynamics 365 Commerce Goes End-to-End

Matrix Commerce
Content, Commerce and Context Converge in Digital Experience Road Map   This Offering Overview examines Microsoft Dynamics 365 Commerce in the all-in-one commerce clouds…
R Ray Wang
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Adobe Commerce Cloud Builds on Magento Momentum

Matrix Commerce
Customers and Partners See the Full Might of Adobe’s Experience Cloud Strategy This Offering Overview examines Adobe Commerce Cloud in the all-in-one commerce clouds market…
R Ray Wang
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Death of a Messaging Framework

Marketing Transformation
Five Steps to Disrupt Messaging as Usual Messaging can pierce through monotony to differentiate and disrupt a customer’s journey. The issue on the minds of many executives is…
Liz Miller
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Sage Business Cloud X3 Goes Deep on Industry

New C-Suite
The Version 12 Release Improves on Key Customer Requirements for Cloud ERP The confluence of an improved market outlook, the shift to the cloud, the pressure of digital…
R Ray Wang
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Episerver Delivers an All-in-One Commerce Cloud

Matrix Commerce
Content, Commerce, and Context Converge in Digital Experience Road Map This Offering Overview examines and explains Episerver Commerce Cloud in the all-in-one commerce clouds…
R Ray Wang