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Quarks

IBM Boosts the Software Side of Quantum

Data to Decisions
Introduction The race for the next computing platform, quantum computing, is at full speed. As with every new computing platform, the focus is first on getting the hardware right. With IBM making substantial progress toward its end-of-2024 goals, naturally the relative focus…
Holger Mueller
Quarks

When Quantum SDKs Go to the Gym, Qiskit Wins

New C-Suite
Introduction We are seeing the hardware side of quantum technology reaching stability and maturity through the quarters of 2024—so the focus switches to quantum software development kits (SDKs), the software libraries that map quantum problems to quantum…
Holger Mueller
Open Research

Constellation Research's Q3 2024 AI Survey

Data to Decisions
Executive Summary Over the past year, generative artificial intelligence (GenAI) has ushered in a new era of automation and productivity. Almost every business leader can see the impacts and disruption ahead. Organizations will need digital tools adoption, AI skills training,…
R Ray Wang, Hannah Mason
Big Idea

Why Every Organization Needs To Rethink Its Growth Strategy in the Age of AI

Data to Decisions
Executive Summary Nearly all industries are being disrupted by multiple factors these days. Big changes such as the shifts to subscription/retention economic models, the impact of AI, and the need to deal with rising costs have necessitated a new perspective on growth. No…
Martin Schneider
Market Overview

Revolutionizing Custom Software Development: The Impact of Generative AI

Tech Optimization
Executive Summary The emergence of next-generation generative artificial intelligence (GenAI) platforms is revolutionizing custom software development (CSD). What began as a tool for efficiency gains has rapidly evolved into a powerful catalyst for innovation, fundamentally…
Chirag Mehta
News Analysis

Adobe Creates Ethical, Responsible AI Offerings

Data to Decisions
Executive Summary A few select software vendors are taking a thoughtful approach to ethical and responsible generative artificial intelligence (GenAI) offerings, and Adobe is one of them.  With its set of GenAI offerings, first introduced in March 2023, Adobe is…
Andy Thurai
Trends

Oracle Expands Its Lead in Cloud HCM With AI, Workforce Management, and More

Data to Decisions
Executive Summary This report provides an overview of Oracle Fusion Cloud Human Capital Management (Oracle Cloud HCM) and analyzes its ability to satisfy enterprises’ demands to power their people operations with an integrated HCM suite. It highlights…
Holger Mueller
Trends

Analytics Meets Generative AI: Bringing Trust to Natural-Language Analysis

Data to Decisions
Executive Summary The analytics market is mature in many respects, but it’s rapidly evolving in the era of generative artificial intelligence (GenAI). Augmented capabilities, headlined by GenAI, promise to ease analysis, improve understanding, and bring…
Doug Henschen
Quarks

Zoho Advances Its Value-Leading Analytics and Business Intelligence Platform

Data to Decisions
Executive Summary Zoho is not just a cost-competitive disrupter in the CRM, personal productivity, and collaboration spaces; since 2009 the company also has been steadily gaining market share in the business intelligence (BI) and analytics arena. Zoho Analytics 6.0, the…
Doug Henschen
CR Pulse

B2B Marketing for the Enterprise: HCL Unica

New C-Suite
Market Description  AI-powered B2B marketing automation tools have transformed the industry by delivering highly personalized, targeted, and creative customer journeys. These tools, especially beneficial for larger enterprises, leverage AI to segment data, identify…
Liz Miller
CR Pulse

Revenue Platforms: Salesloft

Next-Generation Customer Experience
Market Description  The revenue platforms sector continues to be a crowded one, even as consolidation begins to enter into the equation. Although these solutions started out as tools for improving on the foundational limitations of legacy sales automation systems, they…
Martin Schneider
CR Pulse

AI Global Services: TCS Global AI Services

Market Description  Artificial intelligence (AI) services firms work with clients to design, build, train, manage, and operate AI capabilities for organizations. These firms can be systems integrators (SIs), AI services providers, or agencies bringing solutions…
R Ray Wang
Case Study

Scotts Miracle-Gro: How CX and UserTesting Drive Omnichannel Revenue

Data to Decisions
Customer Story Spotlight Scotts Miracle-Gro’s three-year strategic plan aims to drive an average of 3% annual growth, with retail expansion and direct-to-consumer channels playing a big role. Consumer and user experience at the world’s…
Larry Dignan
CR Pulse

AI Global Services: Wipro ai360 Services

Market Description  Artificial intelligence (AI) services firms work with clients to design, build, train, manage, and operate AI capabilities for organizations. These firms can be systems integrators (SIs), AI services providers, or agencies bringing solutions…
R Ray Wang
Offering Overview

Workday Extend Writes Its Next Chapter: AI

Data to Decisions
Executive Summary Enterprise application platforms (EAPs) have gained relevance over the years, advancing from being add-ons to an enterprise application to being revenue generators. The key driver is the Build  use case of EAPs that allows enterprises to build the…
Holger Mueller
CR Pulse

B2B Marketing Automation for the Enterprise: Adobe Marketo Engage

New C-Suite
Market Description  AI-powered B2B marketing automation tools have transformed the industry by delivering highly personalized, targeted, and creative customer journeys. These tools, especially beneficial for larger enterprises, leverage AI to segment data, identify…
Liz Miller
Market Overview

Revenue Platforms: AI and Focus on Full Journey Are Changing the Game

New C-Suite
Executive Summary The revenue platforms market continues to evolve rapidly. This is due to several factors—namely that most businesses are continuing to transform their business models to better support a “retention-focusedâ€&…
Martin Schneider
ShortList

Constellation ShortList™ Data Protection Infostructure

New C-Suite
About this Constellation ShortListâ„¢ Reliable data is as vital as clean drinking water. There is special term for critical infrastructure to protect information – infostructure – an organizational structure for the…
Steve Wilson
CR Pulse

AI Global Services: Infosys Topaz

Market Description  Artificial intelligence (AI) services firms work with clients to design, build, train, manage, and operate AI capabilities for organizations. These firms can be systems integrators (SIs), AI services providers, or agencies bringing solutions…
R Ray Wang
ShortList

Constellation ShortList™ Customer Success Software

Marketing Transformation
About This Constellation ShortListâ„¢ Perspectives on customer success have been evolving over the past several years. As we find ourselves more entrenched than ever in the “retention” and â€&#156…
Martin Schneider
ShortList

Constellation ShortList™ Operational Technology Security

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today’s industrial landscape, the convergence of information technology (IT) and operational technology (OT) systems introduces unique security challenges. OT environments are critical to infrastructure and require specialized…
Chirag Mehta
ShortList

Constellation ShortList™ Cloud Identity & Access Management

Digital Safety, Privacy, and Cybersecurity
About this Constellation ShortListâ„¢ Cloud identity & access management (Cloud IAM) has become the obvious option for enterprise logon for all but the biggest enterprises. Drivers for the Cloud IAM category include security, scale, ease of admin,…
R Ray Wang
Quarks

The JD Edwards EAP Comes From Nextworld

New C-Suite
Introduction The world of enterprise resource planning (ERP) has evolved since its inception in the late 1980s, and so have the software architectures underlying ERP applications. Enterprise application platforms (EAPs)  have stepped to the plate to allow enterprises…
Holger Mueller
Case Study

How Rivian Data, AI, and a Software-Defined-Vehicle Strategy Is Paying Off

Data to Decisions
Customer Story Spotlight Rivian has new models planned and a $5 billion partnership with Volkswagen Group that may enable the electric vehicle maker to emerge as a top software-defined vehicle provider. The journey for Rivian’s integrated vehicle stack…
Larry Dignan