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It’s Past Time to Crack the Social Engagement Nut

Future of Work
Why Are Companies Still So Bad at it? As the world went on lockdown, digital channels—in particular, social media—suddenly became essential means of communication for all…
Nfrance, Dion Hinchcliffe
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Changes in Best Practices in a Pandemic Business World

New C-Suite
Leaders Must Quickly Learn and Implement Critical Business Lessons from the SARS-CoV-2 Experience The SARS-CoV-2 virus pandemic is in its early stages, but the critical next…
Holger Mueller
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Seven Guidelines for Customer Data Integration

Next-Generation Customer Experience
A Pragmatist’s Guide to Delivering Tangible Results Quickly The chances are your organization was already somewhere down the transformation path when digital business…
Nfrance
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All-in-One Commerce Clouds

Matrix Commerce
Delivering the Complete Matrix Commerce Experience This Market Overview examines all-in-one commerce clouds. It includes a detailed framework for evaluating the steps required…
R Ray Wang
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Ceridian Doubles Down on the Integrated HCM Suite

Data to Decisions
The Best Integrated HCM Suite for the Midmarket, Now Reaching for Larger Enterprises This report provides an overview of Ceridian’s human capital management (HCM) offering,…
Holger Mueller
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Brand Security in a Brave New Zero-Trust World

Marketing Transformation
A Framework Helps Establish the Deep Brand Trust Today’s Connected Customer Requires Organizations need an expansive, intentional approach to brand security to align their…
Liz Miller
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Why Every Organization Must Build a Post-Pandemic Playbook

Data to Decisions
Understand the Key Priorities in a Post-Pandemic Response Over the past three weeks, Constellation Research has fielded hundreds of calls from CxOs about what to consider in…
R Ray Wang
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Ultimate Enables Arc Broward to Do Good

Future of Work
A Modern HCM Platform Lets Nonprofit Focus on Its Purpose: Helping People with Disabilities Arc Broward, a nonprofit enterprise, was operating a primarily paper-based operation…
Holger Mueller
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Driving Transformation Through Configure, Price, Quote

Data to Decisions
Adopt CPQ Tools to Meet Customer Needs, Grow the Top Line and Improve the Bottom Line In the quest to become more customer-centric—and therefore successful—businesses are…
Nfrance
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Boomi Platform Accelerates ISV and SaaS Vendor Success

Data to Decisions
Boomi Speeds Development of Integration, Master Data Management, Workflow API Management Features Boomi, an independent business unit of Dell Technologies, offers a cloud…
Doug Henschen
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Workday Pushes Skills and Innovates

Future of Work
First Use of Blockchain in Human Capital Management Leads the Innovation Drive This report provides an overview of Workday HCM differentiators and analyzes its capabilities to…
Holger Mueller