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Workforce Management Agility Is Needed More Than Ever

New C-Suite
This Best Practices report covers the trends that underly the operation of workforce management systems. It describes criteria that CxOs need to apply to the selection of such…
Holger Mueller
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MS Dynamics 365 Commerce Goes End-to-End

Matrix Commerce
Content, Commerce and Context Converge in Digital Experience Road Map   This Offering Overview examines Microsoft Dynamics 365 Commerce in the all-in-one commerce clouds…
R Ray Wang
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Adobe Commerce Cloud Builds on Magento Momentum

Matrix Commerce
Customers and Partners See the Full Might of Adobe’s Experience Cloud Strategy This Offering Overview examines Adobe Commerce Cloud in the all-in-one commerce clouds market…
R Ray Wang
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Death of a Messaging Framework

Marketing Transformation
Five Steps to Disrupt Messaging as Usual Messaging can pierce through monotony to differentiate and disrupt a customer’s journey. The issue on the minds of many executives is…
Liz Miller
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Sage Business Cloud X3 Goes Deep on Industry

New C-Suite
The Version 12 Release Improves on Key Customer Requirements for Cloud ERP The confluence of an improved market outlook, the shift to the cloud, the pressure of digital…
R Ray Wang
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Episerver Delivers an All-in-One Commerce Cloud

Matrix Commerce
Content, Commerce, and Context Converge in Digital Experience Road Map This Offering Overview examines and explains Episerver Commerce Cloud in the all-in-one commerce clouds…
R Ray Wang
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It’s Past Time to Crack the Social Engagement Nut

Future of Work
Why Are Companies Still So Bad at it? As the world went on lockdown, digital channels—in particular, social media—suddenly became essential means of communication for all…
Nfrance, Dion Hinchcliffe
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Changes in Best Practices in a Pandemic Business World

New C-Suite
Leaders Must Quickly Learn and Implement Critical Business Lessons from the SARS-CoV-2 Experience The SARS-CoV-2 virus pandemic is in its early stages, but the critical next…
Holger Mueller
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Seven Guidelines for Customer Data Integration

Next-Generation Customer Experience
A Pragmatist’s Guide to Delivering Tangible Results Quickly The chances are your organization was already somewhere down the transformation path when digital business…
Nfrance
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All-in-One Commerce Clouds

Matrix Commerce
Delivering the Complete Matrix Commerce Experience This Market Overview examines all-in-one commerce clouds. It includes a detailed framework for evaluating the steps required…
R Ray Wang
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Ceridian Doubles Down on the Integrated HCM Suite

Data to Decisions
The Best Integrated HCM Suite for the Midmarket, Now Reaching for Larger Enterprises This report provides an overview of Ceridian’s human capital management (HCM) offering,…
Holger Mueller