Refresh Cycle Set for Cloud ERP Market as Automation and AI Drive Innovation
The confluence of an improved market outlook, the shift to the cloud, the pressure of digital transformation and replacement cycle dynamics creates one of the biggest growth opportunities for enterprise resource planning (ERP) refreshes. New cloud deployments provide a catalyst for improving and automating back-office processes like never before. Successful deployments will achieve the elusive goal of improving efficiencies and preparing for exponential growth. The use of artificial intelligence (AI) in the back office will power the next wave of ERP advancements. Customers and prospects evaluating ERP for upgrades, greenfield selections and rip-and-replace efforts should highly factor the AI maturity of the vendor into their selection criteria.