Executive Summary
Executive Summary
The postpandemic world requires new levels of agility and resilience. Organizations must empower their employees and workers with the skills for digital proficiency. Success requires leaders to apply a dynamic skills approach to future-proof the workforce. Consequently, conversations with leading chief people officers and human resource professionals highlight the need to adopt a continuous learning approach as part of their human capital management strategy. In many cases, automation and artificial intelligence (AI) will provide the tools required to accelerate efforts.