Constellation Analyst Liz Miller sits down with Raju Malhotra, Chief Product & Technology Officer at Certinia, during #Dreamforce 2025. Watch the full interview to discover how AI is redefining professional services, enabling hybrid human-agent collaboration, unlocking value-based pricing, and creating trillion-dollar opportunities for organizations like PwC, Siemens, and Salesforce.
Hear Raju’s vision for autonomous professional services and get strategic advice for driving growth and efficiency in an AI-powered world.
01:00 Certinia’s vision & market impact
02:47 How AI is disrupting professional services
07:45 7x sales pipeline growth
11:46 Three key industry changes
17:23 Real-time resource planning with AI
19:34 Shift to value-based pricing
Don’t miss these key insights—watch now and stay ahead of the curve!
