Thursday, February 27, 2020 - 11:30am - 11:50am

This in-depth AX gurus case study will go deep into the patient care experience.  Learn how one healthcare system revamped its approach to patient care.  Discover what was required from a sponsorship, leadership, technology, change management, and lessons learned.

Speakers

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Neil Gomes

Chief Digital Officer, Thomas Jefferson Health

Viraj Patwardhan

Vice President, Digital Design and Consumer Experience, Thomas Jefferson University Hospitals