Ambient Experience Summit

February 26 - 28, 2020

Registration Opening Soon





About AXS

Bringing Together The Art and The Science of Customer Experience In A World of AI

The Constellation Ambient Experience Summit (AXS) brings together the top CXO’s in customer experience (CX) to discuss how art and science come together. Topics during this executive style think tank and workshop will cover the latest strategies in customer experience and how exponential technologies such as artificial intelligence, spatial computing, and 5G will transform experiences and business models.

Ambient Experience Summit is an annual one-and-a-half day event held at an iconic brand inspiring venue. This conference features a mind-expanding short CR Talks, audience driven panel discussions, group brainstorms, 1:1 interviews with CX visionaries, and disruptive new CX demos in an intimate executive setting.

Who Attends?

Business-savvy CX leaders convene to discover and share how innovative CX Strategies, disruptive business models and emerging technologies can help brands and organizations transform customer experiences, keep brand promises, activate movements, grow revenues, increase operational efficiency, and improve compliance and security.

Gain lesson learned from the top innovation oriented CX artisans and technicians as the winners of the 2020 CX Leaders Awards will be present and recognized at a gala-dinner event. Build new connections, and engage in in- depth discussions.

Typical attendees include:

•Innovation-minded CX and technology leaders

•Corporate strategy and development executives

•Board members and teams seeking input for annual planning

•Enablers of exponential technologies and disruptive business models

•Approximately 90% will be VP and CXO level.

•Functional areas span Sales, Marketing, Digtial, Customer Service, Commerce, Customoer SuAXSss,

About Us

As an award-winning Silicon Valley-based strategic advisory and futurist analyst firm, Constellation Research serves leaders and organizations navigating the challenges of digital strategy, business-model disruption and digital transformation.

Constellation works closely with solution providers, partners, C-suite executives, board of directors, and its Constellation Executive Network of buy-side leaders to lead the way in research coverage and advise clients how to achieve valuable business results.

Your VIP Hosts and Constellation Analysts

Paul Greenberg

The 56 Group, LLC

Esteban Kolsky

Principal and Founder
Think Jar, LLC

Brent Leary

CRM Essentials

Nicole France

Vice President and Principal Analyst
Constellation Research

R "Ray" Wang

Principal Analyst and Founder
Constellation Research

David Chou

Vice President and Principal Analyst
Constellation Research

Dion Hinchcliffe

VP and Principal Analyst
Constellation Research

Doug Henschen

VP and Principal Analyst
Constellation Research

Holger Mueller

VP and Principal Analyst
Constellation Research

Steve Wilson

VP and Principal Analyst
Constellation Research