Event Report - WorkForce Software Vision 2018 - More Global and Crew Management

May 3, 2018

We had the opportunity to attend WorkForce Software 's Vision 2018 user conference held at the Grand Sheraton at Wild Horse Pass, South of Phoenix. The conference was well attended by customers, prospects and partners, substantial growth over 2017 in New Orleans.  

 

Prefer to watch – here is my event video … (if the video doesn't' show up – check here - pardon the bad sound quality at times, will have to record when time allows)

 

 

 

 

 

 

 

 
 
 


Here is the 1 slide condensation (if the slide doesn't show up, check here):

 

 

 


Want to read on - here are the key takeaways summed up in a Twitter Moment:



 

MyPOV

Good progress by WorkForce Software, that keeps growing and investing into product and infrastructure. New capabilities are key and the new Crew Management capability is an important step forward. Mort importantly even,it's the first time I have seen a modern and adequate UX from WorkForce Software, a UX that not only does the job, but is easy and intuitive to use. More to come says the vendor. 
 
On the concern side, a user conference  in 2018 with no story on AI / ML, no virtual assistant and no chat integration is ... a little dated. WorkForce needs to understand the implications of these technologies and move its products forwards and towards them.
 
But for now good times at  WorkForce  Software, that remains the viable alternative to the 800 pound gorilla of Workforce Management, Kronos, in its 5 focus industries. Stay tuned. 
 
 
 
Holger Mueller
Vice President and Principal Analyst
Constellation Research

Holger Mueller is VP and Principal Analyst for Constellation Research for the fundamental enablers of the cloud, IaaS, PaaS and next generation Applications, with forays up the tech stack into BigData and Analytics, HR Tech, and sometimes SaaS. Holger provides strategy and counsel to key clients, including Chief Information Officers, Chief Technology Officers, Chief Product Officers, Chief HR Officers, investment analysts, venture capitalists, sell-side firms, and technology buyers.  Coverage Areas: Future of Work Tech Optimization & Innovation  Background: Before joining Constellation Research, Mueller was VP of Products for NorthgateArinso, a KKR company. There, he led the transformation of products to the cloud and laid the foundation for new Business Process as a…...

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Published
May 03, 2018
Author
Holger Mueller
Categories
Business Themes
Future of Work Next-Generation Customer Experience Data to Decisions Tech Optimization
Audience Role
Chief People Officer Chief Customer Officer Chief Human Resources Officer
Hot Topics
AI Analytics Automation CX EX Employee Experience HCM Machine Learning ML SaaS PaaS Cloud Digital Transformation Enterprise Software Enterprise IT Leadership HR
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