Omnichannel retail expert, senior IT and operational leader with over 25 years of progressive e-commerce, supply chain, finance, human resources, and CRM related systems implementation experience with large public and private corporations. Extensive background establishing systems roadmaps, managing a concurrent portfolio of strategic projects, and building relationships with executive stakeholders and key external partners. Wide-ranging operations and technology expertise spanning inventory management, production / demand / supply planning, manufacturing, order management, financial integration, logistics / warehouse management / order fulfillment, HR, e-commerce, and CRM processes related to retail, consumer products, and business equipment / services industries. Broad SAP module experience related to the aforementioned process areas. Repeatedly delivered exceptional results across all stages of the IT lifecycle including application strategy, technology planning, project delivery, testing, ongoing support, outsourcing, acquisition integration, vendor due diligence, and Sarbanes Oxley compliance. Has led or participated in over a dozen major SAP upgrades and managed project teams of various sizes, including several on an international basis. Excellent team building and employee engagement skills. Distinguished leadership presence including executive level communication skills.