As the VP of Customer Support & Account Management at Hippo Insurance, I lead and execute the strategy for delivering exceptional customer service and underwriting solutions to our clients. I have over 15 years of experience in operations, sales, and consulting, with a proven track record of increasing efficiency, profitability, and customer satisfaction.

My core competencies include customer service management, problem solving, employee training, strategic partnership, and field sales effectiveness. I also hold an MBA from the University of Phoenix and a BA in Psychology from Temple University. I am passionate about building and motivating high-performance teams, implementing cutting-edge technology, and creating innovative solutions for the insurance industry.