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Trends

2022 ESG Trends

Data to Decisions
Executive Summary This report examines the critical environmental, social, and governance (ESG) solutions trends for the 2022 market. Growing interest in supporting a wide range of United Nations Sustainable Development Goals (SDGs) has led to new frameworks that address…
R Ray Wang
Big Idea

ESG Solutions Address the Impending ESG Imperative

Data to Decisions
Executive Summary This Big Idea report examines environmental, social, and governance (ESG) solutions and offerings. Growing interest in supporting a wide range of United Nations Sustainable Development Goals (SDGs) has led to new frameworks that address areas from climate…
R Ray Wang
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Oracle Switches to Autopilot, Turns Up the Heat With MySQL Database Service

New C-Suite
Executive Summary This Offering Overview examines Oracle MySQL Database Service with HeatWave and its new machine learning-driven Autopilot capabilities.The report describes the underlying market trends, introduces the vendor, and presents key differentiators for Oracle…
Holger Mueller
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Tray.io Accelerates Integration and Automation to Drive Agility and Growth

Data to Decisions
Executive Summary Tray.io provides the Tray Automation Platform, a cloud-based integration platform as a service (iPaaS). The platform’s strengths are in no-code/low-code application integration, data integration, and process automation that is accessible…
Doug Henschen
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Epicor Kinetic Doubles Down on Product-Centric ERP

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
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Matterport Drives Digital Transformation for CRB

Data to Decisions
At a Glance This case study describes the rollout of Matterport at CRB, a Kansas City, Missouri–based construction company specializing in design and construction in regulated industries. After describing the initial challenges CRB set out to address, the…
Holger Mueller
Premium Research

Field Service Management Tools

Data to Decisions
Executive Summary The consumerization of IT has increased customer and employee expectations for easy and transparent field service delivery. Field service management (FSM) software helps to coordinate the complex logistics — including parts, warranties,…
R Ray Wang, Liz Miller
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Zoho Creator Platform Redefines EAP With a Deeply Integrated Platform

Data to Decisions
Executive Summary This report provides an overview of Zoho’s Creator platform, which allows Zoho customers to extend and integrate their Zoho applications as well as build their own automation capabilities. Zoho has a corporate DNA of â€&#156…
Holger Mueller
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C3 AI Powers Next-Gen Apps With Its Innovative Enterprise AI Platform

Data to Decisions
Executive Summary This report provides an overview of how the C3 AI platform enables enterprises to build next-generation AI applications. Some of the world’s largest companies in manufacturing, energy, financial services, defense, and other industries have…
Holger Mueller
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Oracle Affirms Its Strategic Role in Banking

Data to Decisions
Introduction In the era of digital transformation, IT has evolved from being a pure cost factor to a strategic weapon as enterprises strive to stay ahead of their competition by innovating their IT platforms. Data is at the forefront of digital transformation, because…
Holger Mueller
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IBM Becomes Multidimensional Again

Data to Decisions
Introduction Before, during, and after IBM’s acquisition of Red Hat, IBM’s messaging became very one-dimensional, describing the hybrid cloud opportunity the vendor plans to leverage. This was an understandable reaction to one of the…
Holger Mueller
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The Future of Enterprise Content Management

Future of Work
Executive Summary The content management industry is in the midst of a renaissance born of major new advances in strategic content technologies, the growing importance of digital experience in all aspects of content, and the proliferation of digital channels and enabling IT…
Dion Hinchcliffe
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FinancialForce Moves Up Market With Spring 2021 Release

Future of Work
Executive Summary   The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving…
R Ray Wang
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B2B Relationship Selling in the Virtual Age

Data to Decisions
Executive Summary Despite big changes to the environment in which business takes place today, business-to-business (B2B) selling remains fundamentally driven by the importance of building customer relationships. Even so, relationships alone don’t determine…
Nfrance
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There Is a HeatWave for Databases: Oracle MySQL Database Service Merges OLTP and OLAP

Data to Decisions
Executive Summary This Offering Overview examines Oracle MySQL Database Service with HeatWave. The report describes the underlying market trends, introduces the vendor, and presents key differentiators for Oracle’s offering. It continues with an analysis…
Holger Mueller
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Unit4 Changes the ERP Market with Its EAP Platform

Data to Decisions
Executive Summary This report provides an overview of how Unit4’s platform powers the Unit4 enterprise resource planning (ERP) offerings. Unit4 has gone through a substantial platform investment that was started a few years ago and recently concluded under…
Holger Mueller
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Infor CloudSuite ERP Delivers on Industry-Specific Solutions

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
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The Business Case for Dynamic Skills

New C-Suite
Executive Summary The postpandemic world requires new levels of agility and resilience. Organizations must empower their employees and workers with the skills for digital proficiency. Success requires leaders to apply a dynamic skills approach to future-proof the workforce…
R Ray Wang
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SnapLogic Simplifies Data and Analytics Integration on Amazon Web Services

Data to Decisions
Executive Summary SnapLogic Intelligent Integration Platform is a cloud-delivered integration platform as a service. The platform’s strengths are in low-code, drag-and-drop application integration; data integration; high-scale data engineering; and…
Doug Henschen
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Oracle Cloud ERP Builds on Analytics, Automation, and AI Lead

Future of Work
Executive Summary The COVID pandemic has exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
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OKRs: COOs Can Drive Sustainable Change with This Breakthrough Approach

New C-Suite
Executive Summary Objectives and Key Results (OKRs) as a framework for corporate goal-setting have reached a watershed moment in the industry, due to their track record of helping organizations achieve strategic results, but they often are unfamiliar to chief operating…
Dion Hinchcliffe
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A New Digital Experience Maturity Model for Improved Business Outcomes

Future of Work
Executive Summary This report explores the evolution of digital experience monitoring and management and uses the latest industry trends and customer examples to develop a maturity model for digital experience monitoring. Practitioners, vendors, and service providers…
Dion Hinchcliffe
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SAP S/4HANA Rises in Postdigital World

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
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Infor OS Powers Next-Gen ERP with a Rich Platform

Data to Decisions
Executive Summary This report provides an overview of how Infor Operating Service (Infor OS) powers the Infor ERP offerings. Infor became the first ERP system to operate in the public cloud: Charles Phillips, the Infor CEO at the time, announced at the AWS Summit 2014 in…
Holger Mueller