About this Constellation ShortList™

Small and medium-sized businesses (SMBs) face compliance challenges every day. Often, they have limited finance and HR teams who struggle keeping up with a dynamically growing enterprise. It’s important for these organizations to have a reliable partner to process payroll.

To be a player for the SMB payroll space (1,000 to 3,000 payees), vendors need to provide capabilities for payees to understand and manage their paychecks. They also need to enable payroll managers to efficiently monitor and manage the payroll cycle and take advantage of the cloud as a deployment form. More and more, the capability to have an “always-on” payroll matters for enterprises, meaning that all payroll-relevant events are instantly calculated and the payroll is always ready and processed.

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Focus and dedicated sales teams for the SMB market
  • Mobile app for employees
  • Efficient payroll tools for pre-and post-processing
  • Regular compliance updates in software and communications
  • Explanation tools for employees on paycheck questions
  • Available or planned (road map–based) “always-on” payroll capabilities
  • More than 8,500 customers and over 1.45 million users in the 1,000–3,000 EE SMB segment

The Constellation ShortList™

Constellation evaluates more than 20 solutions categorized in this market. The Constellation ShortListis determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.

  • ADP
  • UKG

Frequency of Evaluation

Each Constellation ShortList is updated at least once per year. Updates may occur after six months if deemed necessary.

Evaluation Services

Constellation clients can work with the analyst and the research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.

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