Results

How Digital has Changed Commerce Forever

How Digital has Changed Commerce Forever

Delta Air Lines employs disruptive technology that improves customer experience, streamlines back end reporting, and improves the Delta bottom line. Panelist: Alexander B. Karasik, Manager, Onboard Retail, Delta

New C-Suite Matrix Commerce Next-Generation Customer Experience Chief Customer Officer Chief Information Officer On <iframe src="//player.vimeo.com/video/111568416" width="370" height="208" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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Digital Proficiency - What are the Implications of 5 Generations of Digital Workers not by Age?

Digital Proficiency - What are the Implications of 5 Generations of Digital Workers not by Age?

Panelists from a diverse range of industries discuss how digital proficiency impacts collaboration and project completion.  Panelists: Brian Katz, Director, Sanofi; Chris Salles; Director of Guitar Center University, Guitar Center; Jason Grady, Northeast Georgia Regional STEMI System Coordinator, Northeast Georgia Medical Center.

Data to Decisions Future of Work Chief Customer Officer Chief People Officer On <iframe src="//player.vimeo.com/video/111568268" width="370" height="208" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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How Does Digital Transform the Customer Experience?

How Does Digital Transform the Customer Experience?

Find out how technology companies enable organizations to anticipate the needs of increasingly complex customers and employees.

Moderator: Esteban Kolsky, Board of Advisor, Constellation Research, Inc. Panelists: Dan Steinman, Chief Customer Officer, Gainsight; George Wright, Senior Vice President and General Manager, Thunderhead; Howard Tarnoff, Senior Vice President, Ceridian; Dave Pennington, Principal, Business Strategy, Microsoft

Next-Generation Customer Experience Chief Customer Officer On <iframe src="//player.vimeo.com/video/111568266" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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Beyond Journey Maps, Delivering Mass Personalization at Scale

Beyond Journey Maps, Delivering Mass Personalization at Scale

Engaging customers and employees in the digital age. Panelists: Andrea Chin, SVP, Global O&T Transformation PMO, Citibank Mobile & Tablet PMO and Robin Jenkins, Regional Marketing Manager, RMH Franchise Corporation.

New C-Suite Future of Work Next-Generation Customer Experience Chief Customer Officer Chief People Officer Chief Digital Officer On <iframe src="//player.vimeo.com/video/111568265" width="370" height="208" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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The Dark Side of Technology: Mounting Pressure on a Global Scale

The Dark Side of Technology: Mounting Pressure on a Global Scale

John Hagel III describes the realities of a technology-driven economy : mounting pressure on workers and declining returns to capital, and offers his vision of the future.

Future of Work Marketing Transformation Matrix Commerce Next-Generation Customer Experience Chief Customer Officer Chief Executive Officer Chief People Officer Chief Digital Officer On <iframe src="//player.vimeo.com/video/111549240" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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Marketing Funnels Are Dead, What's Next?

Marketing Funnels Are Dead, What's Next?

Panelists discuss next generation marketing techniques. Panelists: Sandeep Dadlani, Executive Vice-President and Global Head of the Retail, CPG and Logistics Unit, Infosys; Bill Dolby, Sr. Director of Sales Operations, RingCentral; Joe Hughes, EY Principal-Americas IT Advisory Emerging & Cloud Applications Leader, E&Y

Marketing Transformation Chief Marketing Officer On <iframe src="//player.vimeo.com/video/111549237" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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The Future of Marketing With Suresh Vittal of Adobe

The Future of Marketing With Suresh Vittal of Adobe

R "Ray" Wang interviews Suresh Vittal, Vice President, Product Marketing & Strategy, Adobe Marketing Cloud. 

Marketing Transformation Chief Customer Officer Chief Marketing Officer On <iframe src="//player.vimeo.com/video/111549235" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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Infusing a Culture of Innovation in an Age of Digital Transformation

Infusing a Culture of Innovation in an Age of Digital Transformation

Andy Mulholland discovers how non-technology companies are transforming in response to digital disruption.  Panelists: Jason Maynard, Wells Fargo; Brook Colangelo, SVP and CIO, Houghton Mifflin Harcourt; Jos Greeve, IT Manager, Boers & Co FineMetalworking Group; Gordon Smith, Supervisor Client Hardware Engineering & Mobile Team, Intermountain Healthcare

Tech Optimization Chief Information Officer Chief Digital Officer On <iframe src="//player.vimeo.com/video/111549158" width="370" height="208" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
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