Public Voting

Category: Future of Work: Human Capital Management

Anthony Maggio

VP and General Manager, ADP Marketplace, ADP

Supernova Award Category: 
Future of Work: Human Capital Management
The Organization: 

ADP Marketplace is a digital HR storefront of hundreds of solutions that integrate with ADP systems. With a curated set of apps and services from ADP and third-party partners, HR buyers can digitally purchase and implement solutions to help them simplify how they manage HR and run their business. In the face of unique, ever-changing business, compliance and economic challenges that can't always be addressed in a single solution, ADP Marketplace makes it easy to add new HR capabilities faster.

 

As the first and largest digital HCM Storefront- ADP Marketplace makes it easy for clients to explore, try, buy, and implement HR solutions quickly and easily, right from their desktop. Learn more at https://apps.adp.com

The Problem: 

HR teams are essential to keeping a business running — and to employees’ well-being. But today’s HR professionals spend nearly half their time on administrative work. Streamlining your HR systems can help free up time for higher-impact functions like talent management and business strategy. In fact, according to the ADP Manager Survey (April 2019) HR managers spend 46% of their time on administrative tasks.  As well, HR managers often have to enter the same employee data into each system they use. When your HR solutions are integrated, you enter data once and share securely across all of your HR solutions — increasing accuracy and minimizing errors. And they spend on average 69 minutes per pday on duplicative data entry.  Most companies utilize an average of 11 HR solutions to manage their people.1  Most of these solutions are not integrated, which can cause data integrity issues. With ADP Marketplace, businesses can rely on one source of truth when it comes to their people, and IT can feel confident that the data is safe and secure.

 

1 HR Technology: The Dirty Little Secret.” Josh Bersin, Nov. 22, 2019.

The Solution: 

ADP Marketplace is a digital storefront that allows HR buyers to try, buy and implement solutions that integrate with their ADP products.  With over 800 solutions available worldwide, the marketplace offers HR buyers a digital destination to learn about and compare products, read reviews certified by G2, and purchase instantly via e-commerce through single billing on their ADP invoice. Through standard-based APIs, the solutions connect directly with ADP products to share data across platforms. This innovation is helping organizations of all sizes streamline how they manage their people and reduce the amount of time they spend on manual tasks. Instead of entering the same employee data into many different systems, HR managers can use ADP as their single source of truth and securely share the information across their integrated HR solutions, helping to increase accuracy and minimize errors. 

The Results: 

ADP Marketplace is the only e-commerce storefront that allows clients to easily explore, try, buy and implement HR solutions right from their desktop. With AI and machine learning, we can help make product recommendations inside the storefront, based on the buyers’ implicit and explicit data, as buyers shop for solutions. Clients can use single sign-on to access the marketplace directly through their ADP dashboard to find integrated solutions that work specifically with their ADP platform. 

 

From a capability standpoint, we are enabling our clients to extend the value of their ADP platform with the ability to quickly add new features and functions as their business needs grow.

 

ADP Marketplace allows businesses to quickly adapt as market needs change. With COVID-19, for example, many businesses had to quickly shift their operations. By adding solutions from ADP Marketplace, many have been able to pivot quickly and add new features and functions in just a few clicks — without a heavy or lengthy implementation process.

 

Through ADP Marketplace’s holistic HCM ecosystem, our clients have the flexibility to choose the products that are best for their business based on their needs, price and more. They are no longer pigeonholed into a single vendor’s products and can instead create the environment that works best for their unique workforce.

Metrics: 
  • Available in 3 regions: U.S., Canada, Europe (France)
  • 275+ partners
  • 800+ solutions globally
  • 1.4 million unique visitors to our storefront annually
  • Processed over 10,000 transactions in fiscal year 2021
  • Processes 2 billion API calls per year.
The Technology: 

The technology helps reduce the amount of manual work for HR admins. Instead of entering duplicative data across all of their HR systems, the integration creates one system of record that shares the data with  the connected solutions. For example, when a new employee is hired, HR can add that person’s information to their ADP platform and it will automatically sync with integrated solutions used for employee scheduling or performance.

Disruptive Factor: 

Solutions from ADP Marketplace can help reduce overall business expenses. Because the integrations are pre-built, there are no costly or custom integration fees for the business or help from IT needed to implement the solutions. 

ADP Marketplace is the only e-commerce storefront that allows clients to easily explore, try, buy and implement HR solutions right from their desktop. With AI and machine learning, we can help make product recommendations inside the storefront, based on the buyers’ implicit and explicit data, as buyers shop for solutions. Clients can use single sign-on to access the marketplace directly through their ADP dashboard to find integrated solutions that work specifically with their ADP platform. 

 

From a capability standpoint, we are enabling our clients to extend the value of their ADP platform with the ability to quickly add new features and functions as their business needs grow.

Shining Moment: 

ADP Marketplace allows businesses to quickly adapt as market needs change. With COVID-19, for example, many businesses had to quickly shift their operations. By adding solutions from ADP Marketplace, many have been able to pivot quickly and add new features and functions — without a heavy or lengthy implementation process.  Our clients have the flexibility to choose the products that are best for their business.  Hear from our clients https://youtu.be/1JDPjFEsxbY 

About ADP

ADP Marketplace is a digital HR storefront of solutions that integrate with ADP. With a curated set of apps and services from ADP and third-party partners, HR buyers can digitally purchase and implement solutions to help them simplify how they manage HR and run their business.