Technology leader with dynamic global experience and passion for improving business functions with innovative, intuitive and user-centric solutions. Extensive experience in designing implementing and managing Global IT & Digital Strategy, Governance & Operations. History of implementing omni-channel services and enterprise ERP/CRM solutions that enhance business channels, customer experience and deliver savings. Experienced at designing and implementing mobile solutions to boost sales and optimise customer journey. Keen eye for digital trends and market demands.
Experience in:
- Luxury Goods, Fashion
- Omnichannel Sales & Services
- Customer Experience & Service Design
- Digital Transformation & Innovation