Report: State of Community Management
The Community Roundtable, founded in 2009 by Jim Storer and Rachel Happe, has deep expertise in advancing the business of community. This week The Community Roundtable has released the 2014 State of Community Management report, with three key findings:
- Community maturity delivers business value.
- Advocacy programs increase engagement.
- Executive participation impacts success.
To download the full report, click here.