The solutions simplify the connection between APIs and microservices for the integration of a channel orchestrator layer, business service layer, and backend layer. This architecture provides the capacity and flexibility to take on more transactions per second—up to 30,000 and growing. Telkomsel needed a digital foundation layer that allows it to separate its system of engagement, or front-end channel, from its systems of record. The company took a collaborative approach in developing reusable APIs and outlining business outcomes. As a result, it rolled out new agile capabilities in just 10 months. Telkomsel also implemented TIBCO Fulfillment Order Management offer and price engine software. The solution holds tens of thousands of products in an in-memory cache, allowing customers to search and quickly find offers tailored to particular geographies, customer types, and price points. Products and offerings are more accessible than ever before and get to market faster, resulting in up to three times market growth and an astounding 168 million customers. Because the offer engine supports all products for all channels, the company actually reduced its product catalog, further boosting performance. Because it doesn't need channel-specific products anymore, it can change, modify, and enhance its products, identify gaps, and fill them quickly, giving the business greater credibility and resiliency.