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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Recent Insight News

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Insight News
August 10, 2025

The road to AI Exponential will be bumpy

Data to Decisions
Companies that are AI native are likely to deliver better returns, run autonomously and thread the needle between human and digital labor. The catch? Getting to that AI native stat...
Larry Dignan
Insight News
August 07, 2025

OpenAI launches GPT-5, a system of models

Data to Decisions
OpenAI launched GPT-5, a system of models that are the company's most advanced with the promise of advanced reasoning, coding abilities and agentic features. ...
Larry Dignan
Insight News
August 07, 2025

Airbnb: A look at its AI strategy

Data to Decisions
Airbnb has launched an AI agent built on 13 different models for customer service in its app and plans to add more AI tools in the quarters to come. The goal: Transform the Airbnb ...
Larry Dignan
Insight News
August 06, 2025

Cohere North generally available

Data to Decisions
Cohere North, a collaborative agentic AI platform, is generally available following testing by a bevy of large enterprises. Cohere launched Cohere North in January in a move that a...
Larry Dignan