SaaS Under the Microscope: How To Evaluate Your Vendor

Software-as-a-service (SaaS) companies are being repriced, reevaluated, and rethought as analysts, investors, and customers wonder how artificial intelligence (AI) agents will affect the category. CxOs need to go through the same exercise to make sure that they don’t get stuck as enterprise software is disrupted. 

Simply put, it has been a horrible run for enterprise software on Wall Street. In a nutshell, Anthropic and OpenAI, with their AI coding and team of agents, could render SaaS obsolete. Wall Street freaked, and the debate on LinkedIn and elsewhere ensued. At Cisco AI Summit 2026, Marc Andreessen, general partner of Andreessen Horowitz, summed it up. “We’re in a baby-in-the-bathwater moment right now,” he said. “If you talk to hedge fund managers, they’re just selling all their software, just under the theory that they want to get out of the way of the AI freight train.”