CXOs explain how they're using big data, analytics, and next generation customer experience techniques to instill a culture of innovation in their organizations.

Moderator: Erin Kinikin, Constellation Research, Inc. Panelists: Jennifer Vescio, VP Bus Development, eBay; Lori Sherer, Vice President, Sales and Marketing, Bain & Company; Ana Pinczuk, Senior Vice President, Global Enterprise Theater Services Sales, Cisco.

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