Strategic technology executive and innovative intrapreneur with 15+ years leading digital transformation and operational excellence at S&P Global, IHS Markit, and Dayforce. Known for positive energy, unbound passion, and a keen eye for business opportunities. Directed $44B merger technology integration, established global service excellence functions, and transformed IT organizations achieving 99.999% reliability.

Led serverless architecture implementation, cloud migrations (AWS/Azure), and microservices platforms reducing costs by 30%. Delivered high-availability financial services solutions supporting secure payment processing at enterprise scale. Expert in B2B/B2C product development with focus on FinTech transactions.

Significantly improved product commercialization, productivity, collaboration, service quality and delivery, customer retention, and expansion, focusing on employee engagement and bottom-line growth. Transformed web/marketing technology, implementing eCommerce solutions and creating lead generation systems generating multi-million dollars in sales. Reduced incident recovery time by 60% through advanced analytics, improving customer delight and NPS.