Service-centric technology leader and innovator with impressive portfolio of successes delivering highly intuitive IT systems / platforms for reputable global retailer of luxury products. Elevates customer care, production, e-commerce, and logistics functions by launching new services and ERP / CRM solutions. Builds, leads, and motivates talented teams of cross-functional specialists focused on surpassing objectives in alignment with digital trends and market demands.

Specialties & Core Competencies include:
Global IT Operations, Strategic Planning, Team Coordination, Governance, Full Project Lifecycles, Programme Management, E-Commerce, Business Integration, New Systems Implementation (ERP, Business Intelligence, CRM, Payment Solutions & POS), Innovative Solutions Development, Mobile and Digital Platforms Optimisation, Services Excellence, Change Implementation, Process Improvement, Full Development Lifecycle, R&D, Omni-Channel Service Design & Customer Experience