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Big Idea

AI and Composability Continue To Shape Midmarket CRM’s Future

Data to Decisions
Executive Summary The midmarket customer relationship management (CRM) sector is in a state of flux. Although it is still important to offer the core marketing, sales, and customer support functionality endemic to midmarket CRM deployments, customer expectations are evolving…
Martin Schneider
CR Pulse

Workday Enters the Era of AI

Market Description People are the biggest expense for most enterprises, and to manage all their people automation needs, they use human capital management (HCM) suites. HCM suites encompass key automation in the functional automation areas of HR core, payroll, talent…
Holger Mueller
Big Idea

Exponential Efficiency in the Age of AI

Data to Decisions
AI Will Dominate the Boardroom Agenda, Yet Only a Privileged Few Can Pay for It Senior executives and policy wonks seek to understand how artificial intelligence (AI) will transform businesses, societies, and economies. Advancements in cloud computing, Internet of Things (IoT…
R Ray Wang
Case Study

FarmaMondo Future-Proofs Infrastructure to Deliver Medicine Globally

Data to Decisions
Customer Story Spotlight When your company is responsible for delivering licensed and unlicensed medicines across five continents, it’s critical to have resilient infrastructure. FarmaMondo is a Swiss pharmaceutical group that provides patients access to…
Larry Dignan
CR Pulse

Employee Experience Platforms: Workday Peakon

Future of Work
Market Description  Amid macro forces of automation and artificial intelligence (AI), firms continue to invest in keeping their human employees happy and engaged. The employee experience (EX) platform market aims to improve the work environment through surveys, goal…
R Ray Wang
Trends

AI Trends for 2025 and Beyond

Data to Decisions
Executive Summary Artificial intelligence (AI) dominated boardroom discussions across 2024 as business leaders looked to capitalize on the buzz. But 2025 will prove to be a critical year for bringing AI into production. There are early warning signs that these experiments may…
Liz Miller, R Ray Wang
CR Pulse

Midmarket CRM Suites: Zoho

Next-Generation Customer Experience
Market Description Customer relationship management (CRM) is a set of applications and platforms that enables organizations to manage relationships by optimizing key customer experience (CX) business processes such as campaign to lead, lead to order, incident to resolution,…
Martin Schneider
ShortList

Constellation ShortList™ Cloud-Based Data Science and Machine Learning Platforms

Data to Decisions
About This Constellation ShortListâ„¢ For organizations with data science teams, these cloud options offer all the tools, notebooks, diverse data science libraries, and collaborative monitoring tools they’ll need to build, deploy,…
Andy Thurai
ShortList

Constellation ShortList™ Incident Management

Data to Decisions
About This Constellation ShortListâ„¢ Unplanned downtime is a nightmare for every IT executive. Long- drawn war rooms drain valuable resources and businesses lose opportunities and risk brand damage. Particularly with many choices and alternatives for…
R Ray Wang
ShortList

Constellation ShortList™ Security Service Edge (SSE)

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today's hybrid and cloud-first world, traditional security approaches struggle to keep pace with the ever-expanding attack surface. Users access data and applications from anywhere, on any device, blurring the lines of traditional network…
Chirag Mehta
ShortList

Constellation ShortList™ Security Information and Event Management (SIEM)

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today's threat-filled landscape, organizations generate a tsunami of security data from diverse sources. Manually navigating this sea of information to identify and respond to threats is akin to finding a needle in a haystack. Security Information…
Chirag Mehta
ShortList

Constellation ShortList™ Privileged Access Management (PAM)

Digital Safety, Privacy, and Cybersecurity
About This ShortList In the kingdom of cybersecurity, privileged accounts hold the keys to the most valuable assets – sensitive data, critical systems, and administrative controls. Privileged Access Management (PAM) acts as the royal guard, meticulously…
Chirag Mehta
ShortList

Constellation ShortList™ Microsegmentation

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today’s sprawling IT landscapes, traditional security approaches based on firewalls and perimeter defenses often struggle to contain lateral movement and sophisticated attacks. Microsegmentation is a granular security strategy…
Chirag Mehta
ShortList

Constellation ShortList™ Endpoint Protection Platforms

Digital Safety, Privacy, and Cybersecurity
About This ShortList Imagine your organization's sensitive data residing on hundreds, even thousands, of devices – laptops, mobiles, servers – scattered across the globe. Each device represents a potential entry point for cybercriminals…
Chirag Mehta
ShortList

Constellation ShortList™ Cloud Native Application Protection Platforms (CNAPP)

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today's cloud-first world, securing vast and dynamic cloud environments poses a significant challenge. Traditional security tools often struggle to keep pace with the ever-changing landscape, leaving gaps and blind spots vulnerable to attack. Cloud…
Chirag Mehta
ShortList

Constellation ShortList™ Application Security Testing

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today's fast-paced development landscape, security can no longer be an afterthought. The rising frequency and sophistication of cyberattacks necessitate proactive security measures throughout the development process. Data breaches are costly and…
Chirag Mehta
ShortList

Constellation ShortList™ Hybrid-Cloud and Multicloud Analytical Data Platforms

Data to Decisions
About This Constellation ShortListâ„¢ This ShortList presents Constellation’s pick of analytical data platforms that are available both as software, for on-premises/ private-cloud deployment, and as database services across…
Doug Henschen
ShortList

Constellation ShortList™ Master Data Management

Data to Decisions
About This Constellation ShortListâ„¢ Master data management (MDM) is both a technology and a methodology for linking, centralizing, and maintaining enterprise data to a singular point of reference. MDM programs typically include a methodology…
Doug Henschen
ShortList

Constellation ShortList™ No Code/Low Code for SAP Systems

New C-Suite
About This Constellation ShortListâ„¢ SAP is the market leader for business applications. In the current times of business best practice uncertainty, enterprises need to be able to extend these applications, integrate them with other solu- tions,…
Holger Mueller
ShortList

Constellation ShortList™ Enterprise Application Platforms from non-ERP vendors

New C-Suite
About This Constellation ShortListâ„¢ The era of Infinite Computing has cast a spell on business best practices, creating a void of uncertainty regarding what the best practices of the 21st century are. Architecturally unlimited compute and storage…
Holger Mueller
ShortList

Constellation ShortList™ Global IaaS for Next-Gen Applications

Next-Generation Customer Experience
About This Constellation ShortListâ„¢ Infrastructure as a service (IaaS) is a key enabler for next-generation applications that inherently have a nondetermined need for comput- ing resources. IaaS vendors—with their elastic…
Holger Mueller
ShortList

Constellation ShortList™ PaaS Suites for Next Gen Apps

New C-Suite
About this Constellation ShortListâ„¢ When CxOs decide to build next-generation applications for their organizations, they can choose between packaged platform-as-a- service (PaaS) tool suites that provide separate, atomic offerings with separate versions,…
Holger Mueller
ShortList

Constellation ShortList™ Quantum Computing Platforms

New C-Suite
About this Constellation ShortListâ„¢ Quantum computing describes an approach to computing using quantum mechanical phenomena such as entanglement and superposition. The goal is to apply a probabilistic model to solve problems more quickly. While…
Holger Mueller
ShortList

Constellation ShortList™ Quantum Computing Software Platforms

New C-Suite
About this Constellation ShortListâ„¢ Quantum computing describes an approach to computing using quantum mechanical phenomena such as entanglement and super- position. The goal is to apply a probabilistic model to solve problems more quickly. Quantum…
Holger Mueller