Executive Summary
Delivering the Complete Matrix Commerce Experience
This Market Overview examines all-in-one commerce clouds. It includes a detailed framework for evaluating the steps required to achieve the perfect order in end-to-end commerce, examines the key trends to consider for successful commerce in a post-pandemic economy and looks at the key vendors that are working to deliver on end-to-end commerce solutions. Early adopters should use this report to select modern cloud-based commerce solutions built with the latest architectures. Existing commerce customers should try to establish a time frame for migrating from their existing legacy on-premises commerce investments to an approach that uses the cloud, microservices, an event-driven architecture, a data-driven network and artificial intelligence.