Results

Generative AI spending will move beyond the IT budget

Generative AI spending will move beyond the IT budget

Generative AI will drive IT budgets, but the spending is likely to be spread around a bevy of business units too. The more likely outcome is that generative AI spending for projects will be spread around business units and be absorbed in the budgets that run the entire enterprise.

That's the early take from technology CEOs and it's likely on target. Generative AI use cases are often department specific and intertwined with transformation efforts and process reinvention.

In other words, generative AI rhymes with the way software-as-a-service played out in the enterprise. SaaS spending was often driven by business leaders. For instance, CMOs and sales leaders drove Salesforce.com spending. HR leaders spent on Workday. Developers led cloud spending well before centralized IT became involved. Once SaaS matured central IT was used to consolidate SaaS contracts and deployments. Once model ops come into play enterprise IT will play that centralization role again.

For now, the bet here is that generative AI spending will spread and become business--just like digital transformation did.

Deloitte's US State of GenAI Report for the second quarter noted:

"There are many ways to define and measure value—especially for a technology with the transformational potential of Generative AI. Although financial return on investment (ROI) is important, value drivers such as innovation, strategic positioning and competitive differentiation can be even more important."

The upshot to that passage is that all of those value creation goals are likely to run through different CxOs and budgets going forward. Follow the value creation goals and it is clear every budget is going to have a generative AI component. 

Here's how enterprise technology CEOs see generative AI budgets developing today. The talk of broadening AI budgets beyond IT is still early, but I'm willing to bet we'll hear similar comments in the quarters ahead.

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ServiceNow CEO Bill McDermott said:

"I do see the budgets not only going up in IT, but also just see genAI becoming more of a business imperative. And if you can increase productivity, take cost out and show that in a value case this money will be spent and maybe different people approving it, but the money will be spent.

I believe that a lot of the business operating spend will be moved to GenAI technology use cases that serve the business."

This AI budget theme and process transformation storyline will likely resurface at Knowledge 2024 May 7-9 in Las Vegas.

Alphabet CEO Sundar Pichai said "AI transformation is making everyone think about their whole stack." Translation: It's a stack that will be both horizontal across a business and vertical by business function.

Microsoft CFO Amy Hood noted:

"It's about spending in other areas that we don’t traditionally think of as being in the IT budget spend under a CIO. It’s spend being done by the Head of Customer Service; it’s spend being done by the Head of Marketing. And I do think that will be important as we think about the opportunity ahead."

Satya Nadella, CEO of Microsoft, said generative AI is being wrapped into transformation, process optimization and culture change projects. "OpEx dollars will go into (GenAI) tool spend. We see that in customer service. We see that in sales. We see that in marketing. Anywhere, there’s operations," said Nadella.

"One of the interesting rate limiters here is culture change inside of organizations. I think culture change means process change. At the end of the day companies will have to take a process, simplify the process, automate the process and apply these solutions," said Nadella.

This post first appeared in the Constellation Insight newsletter, which features bespoke content weekly and is brought to you by Hitachi Vantara.

What's clear from AWS' results is that cloud budgets are going up and the company's approach to Amazon Bedrock, Amazon Q and model choices is resonating. AWS is likely to garner more of the IT budget pie even as AI budgets are spread around, but don't be surprised if boardrooms start asking about Amazon Q, automation and agents to carry out tasks.

Amazon CEO Andy Jassy said:

"We have a lot of growth in front of us, and that's before the generative AI opportunity, which I don't know if any of us have seen a possibility like this in technology in a really long time, for sure, since the cloud, perhaps since the Internet.

All of this generative AI set of workloads, which will transform every experience, is going to be built from scratch on the cloud largely."

What's unclear is whether that building will be carried out by business units, IT or some centralized AI transformation department. Either way the genAI money is going to be spread around the enterprise.

See more:

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Tableau and Salesforce Eye Next Wave of Analytics and BI

Tableau and Salesforce Eye Next Wave of Analytics and BI

Tableau Conference highlights Pulse and Einstein Copilot. Execs outline 'next wave' advances including cloud-scale data, agile semantics, actionable insights, and composable assets.

 

What will the next wave of analytics and business intelligence (BI) bring? Tableau used its annual conference 2024, held April 29-May 1 in San Diego, to present its vision and to get feedback from the nearly 9,000 customers in attendance.

 

Tableau Conference (TC) 2024 was a flashback, in many ways, to annual events from the vendor's independent days. In fact, there was a deliberate effort to tone down the Salesforceification of Tableau. The Salesforce mascots were gone from the keynote stage, and so, too, were prominent signs of Salesforce branding and the overt Salesforce sales pitches shared at last year’s event. Instead, the Tableau brand and “DataFam” took the spotlight, and Tableau Visionaries and Tableau Ambassadors helped to whip up the crowd for annual TC rituals from Devs on Stage to the IronViz competition.

 

The Announcements

 

The two biggest headlines from Tableau Conference centered on Tableau Pulse, the concise, business-user-oriented interface that became generally available in February, and Einstein Copilot for Tableau, the vendor’s coming generative AI (GenAI) capability. Pulse stands out in that it's a new and democratizing analytics user experience that's now included with existing Tableau Creator, Explorer and Viewer subscriptions. In contrast to conventional dashboards, Pulse insights present concise, easy-to-consume key performance indicators based on metrics that are curated for specific users and user groups.

 

Source: Tableau

 

Tableau Pulse insights are shared through email digests, consumed through the Tableau Mobile app, and added to Slack chats and, soon (as was announced at TC), Microsoft Teams discussions. Barely two months into general availability, Tableau Pulse has been deployed by some 3,000 customer firms with, thus far, 9,000-plus monthly active users, and roughly 1,000 more users being added per week.

 

One customer exec I spoke to, who is piloting Pulse among finance users and manufacturing plant managers, said that where traditional dashboards are exploratory, Pulse insights are explanatory. These focused, to-the-point insights are better suited to driving action, she said. Coming capabilities for Pulse include real-time alerting, ad hoc Q&A drawing on GenAI vector search capabilities, and metrics layer bootstrapping, which will enable authors and explorers to curate Pulse metrics from existing dashboards and data sets.

 

Einstein Copilot for Tableau, which saw its beta release at TC, will bring GenAI capabilities to interfaces staring with Web Authoring and, set for beta release next month, Tableau Data Prep and Tableau Catalog. While several vendors have already released GenAI capabilities, Tableau execs said they’re being deliberate about the release in order to gain customer feedback and ensure that the assistants are truly helpful and not prone to hallucination. They also stressed that Tableau’s copilots will be assistants rather than replacements for people.  

 

Other notable feature announcements from the conference included:

  • Viz Extensions. Now available in the Tableau Exchange, Viz Extensions are designed to ease the creation of complex visualizations, such as Sankey diagrams, while also supporting a variety of third-party, open-source visualization libraries, such as D3.
  • VizQL Data Service This public API enables developers to build custom apps harnessing Tableau services. The API also is a big step toward Tableau supporting headless BI (meaning providing insight services without requiring the Tableau front-end visualization experience).
  • Shared dimensions. This option is designed to make it easy to bring fact tables together and to build new data models in an agile way.
  • Address Geocoding.  This feature makes mapping even easier by automatically converting address fields into geocoded data points.

The Vision

Tableau's Chief Product Officer, Southard Jones, leads a keynote presentation on the next wave of analytics and BI.

 

Tableau executives weren't just there to celebrate the brand's past. Southard Jones, chief product officer, and Padmashree Koneti, SVP product management, also shared a sober look at analytics and BI challenges that remain, and they solicited customer feedback on a “next wave” vision presentation on how Tableau plans to solve these challenges (with help from Salesforce). 

 

Challenge 1: Data landscape is large and fragmented. The answer to this problem, said Jones, lies in providing a real-time, single source of truth at cloud scale. The solution shown to solve this challenge was Salesforce Data Cloud, but Jones later told analysts that Tableau also will be open to third-party options such as Databricks, Snowflake, Amazon Redshift, and Google BigQuery.

 

Challenge 2: Users don't trust data or insights. This problem is addressed by "agile semantics for trusted insights." Jones said work is underway on a semantics layer, with details to be announced at Dreamforce. (During analyst sessions, multiple execs had “no comment” on whether the recently rumored Salesforce acquisition of Informatica – a rumor later disavowed by both companies – might have advanced the effort to build a semantic layer.)

 

Challenge 3: Insights are overlooked or ignored. The answer to this problem is delivering "actionable insights where people work." A keynote demo showed embedding of Pulse insights within third-party apps, such as Workday, as well as analytics being used as triggers for business workflows. Jones later told analysts that Salesforce Flow (workflow) and MuleSoft (integration) can easily be leveraged to make insights actionable within the flow of work and business processes.

 

Challenge 4: You can't reuse what you build. The answer here, Jones said, lies in providing "reusable and composable assets," with an ability to "package up assets and deploy them in another workspace or even monetize the assets in a marketplace.” Jones later told analysts that Tableau will be able to leverage Salesforce's widely used, declarative Lightning development platform and marketplaces, as well as Flow and the semantic layer, to better package up and reuse assets.

 

Constellation’s Analysis

 

Given that some 70% percent of Tableau customers do not use other Salesforce products, Tableau execs struck all the right chords to reestablish the importance of the brand and the DataFam, and to reinforce Tableau’s differentiation as a best-of-bread analytics and BI market leader. At the same time, they also acknowledged that Salesforce, with its deep pockets, its huge ecosystem, and its bevy of existing tech assets, will be indispensable and inseparable in helping Tableau to evolve. For example, Tableau now runs on Salesforce Hyperforce on AWS, and Tableau’s AI and GenAI is being built on Salesforce AI assets and its Einstein Trust Layer.

 

Salesforce and Tableau are far from alone in going after the four data and analytics problems described above. AWS, Google and Microsoft, among others, are all stepping up on the semantic modeling and metadata management fronts, even as astute customers have already embraced independent options, such as dbt Labs. And Salesforce and Tableau are certainly not alone in moving toward actionable and embedded analytics, a trend I've been writing about advocating for years.

 

The truth is that Salesforce itself needs to address the four problems if it is to better harness data and drive all forms of AI. And Tableau and its customers need Salesforce to succeed if they are to gain cutting-edge AI capabilities. I, for one, got the sense at TC that execs have finally figured out the symbiotic relationship between Salesforce and Tableau. And I, like many customers, am hopeful that it will be possible for Salesforce to let Tableau be Tableau without hard-selling Salesforce products or closing off third-party options.   

 

Success in the next wave will depend on finally reaching all those business users who aren’t interacting with analytics and BI as we know it.  But that won’t happen unless the data professionals – the Tableau Creator class – can gain super productivity through AI assistance so they can deliver insights to many more business users in the flow of their work.  

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Apple Q2 better than expected, China sales lower but better than feared

Apple Q2 better than expected, China sales lower but better than feared

Apple's second quarter results were better-than-expected, but revenue fell 4% from a year ago. The company said it plans to buy back an additional $110 billion in shares.

The company reported second quarter earnings of $1.53 a share on revenue of $90.8 billion. Wall Street was looking for Apple to report second quarter earnings of $1.51 a share on revenue of $90.61 billion.

In a statement, Apple CEO Tim Cook touted the launch of the Apple Vision Pro and plugged the company's upcoming iPad event and Worldwide Developers Conference (WWDC).

By the numbers:

  • iPhone sales in the second quarter were $45.96 billion, down from $51.33 billion a year ago.
  • Mac sales in the second quarter were $7.45 billion, up from $7.17 billion a year ago.
  • iPad sales in the second quarter were $5.56 billion, down from $6.67 billion a year ago
  • Wearables revenue was $7.9 billion down from $8.76 billion a year ago.
  • Services revenue in the second quarter was $90.75 billion, down from $94.84 billion a year ago.

China revenue was a big worry going into the results. Sales were down in the second quarter but not as bad as feared. Apple's second quarter China revenue was $16.37 billion, down from $17.8 billion a year ago. 

Apple's iPhone's market share in China fell to 15.7% in the first quarter from 19.7% a year ago as Huawei gained share, according to CounterPoint Research.

As for the outlook, Apple projected June quarter total revenue growth of low single digits including foreign exchange headwinds. Gross margins will be between 45.5% and 46.5%. 

Here's a look at the takeaways from the Apple second quarter conference call:

Generative AI and WWDC. Cook said AI and generative AI are "a big opportunity across our products." He said:

"We continue to feel very bullish about our opportunity and generative AI we are making significant investments and we're looking forward to sharing some very exciting things with our customers soon. We believe in the transformative power and promise of AI and we believe we have advantages that will differentiate us in this new era, including Apple's unique combination of seamless hardware, software and services integration, groundbreaking Apple silicon, with our industry leading neural engines, and our unwavering focus on privacy, which underpins everything we create."

"I do see a key opportunity, as I've mentioned before, with generative AI across the vast majority of our devices."

China. "People have such a great affinity for Apple and it's one of the many reasons I'm so optimistic about the future," said Cook. He said:

"If you look at the top selling smartphones iPhones are the top two in urban China. We opened a new store in Shanghai and the reception was very highly energetic. I maintain great view of China in the long term." 

Enterprise. Apple said enterprises are interested in Vision Pro and the company is seeing "many compelling use cases." Enterprise interest in Apple remains strong across products, added Cook. 

Constellation Research analyst Holger Mueller said that Apple needs to rev the innovation engine and its generative AI story can't come soon enough. He said:

"Apple thrives and dives with the iPhone. The quarter shows that a drop $5.5B of iPhone revenue cannot be made up by increases in product revenue (but only Mac sales were up) and services revenue (even though it was a record breaking quarter in services). The lack of innovation that hits the top line is also clear, with the launch of the Apple Vision Pro falling in the quarter and wearables were down by other $800M. The only bright spot on the geography side was Europe. Apple trimmed its cost of sales over $4B – so it managed to show constant EPS but on almost 400,000 less (basic) shares. The $110B stock repurchase program will help to make the EPS KPI more favorable. At the end of the day, it is only innovation around the iPhone that can maintain – or even grow – Apple as we knew it."

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80% Emissions Reduction by 2050 | Sustainability 50 Interviews

80% Emissions Reduction by 2050 | Sustainability 50 Interviews

 

Constellation Insights Editor-in-Chief Larry Dignan interviews Missy Stults, a 2024 Sustainability 50 winner, about the sustainability initiatives she's leading for Ann Arbor, Michigan.

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CrowdStrike, AWS expand partnership revolving around CrowdStrike Falcon and Amazon Bedrock

CrowdStrike, AWS expand partnership revolving around CrowdStrike Falcon and Amazon Bedrock

CrowdStrike and Amazon Web Services expanded a partnership where Amazon will standardize on CrowdStrike's Falcon platform and CrowdStrike will expand usage of Amazon Bedrock and SageMaker.

The partnership is notable on a few fronts. For starters, CrowdStrike is in a cybersecurity dogfight with players such as Palo Alto Networks as enterprises consolidate vendors. On the AWS side, a company like CrowdStrike highlights how Amazon SageMaker and Bedrock can scale models since CrowdStrike has Charlotte AI, a generative AI assistant that can serve as a security analyst.

Chirag Mehta on the intersection of cybersecurity, design thinking and AI

Amazon CEO Andy Jassy said on the company's earnings conference call that enterprises have been receptive to Bedrock's approach to model choice.

According to CrowdStrike regulatory filings, the company's platform is largely built on AWS. CrowdStrike said it is optimizing its cloud infrastructure as it scales. In CrowdStrike's annual report, it said:

"Because of the importance of AWS’ services to our business and AWS’ position in the cloud-based server industry, any renegotiation or renewal of our agreement with AWS may be on terms that are significantly less favorable to us than our current agreement. If our cloud-based server costs were to increase, our business, results of operations and financial condition may be adversely affected. Although we expect that we could receive similar services from other third parties, if any of our arrangements with AWS are terminated, we could experience interruptions on our Falcon platform and in our ability to make our solutions available to customers, as well as delays and additional expenses in arranging alternative cloud infrastructure services."

In other words, the expanded CrowdStrike-AWS strategic partnership works out for both sides. Here are the details of the partnership:

  • Amazon will consolidate cloud security vendors on CrowdStrike Falcon Cloud Security.
  • Amazon will use Falcon Next-Gen SIEM to secure big data logging and Threat Detection and Response to thwart identity-based attacks.
  • Amazon will unify its endpoint detection and response on Falcon.
  • CrowdStrike will expand the use of Amazon Bedrock and AWS Sagemaker.
  • The use of Bedrock by CrowdStrike will include Anthropic's Claude family of large language models (LLMs).
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MongoDB adds to Atlas platform, scales partnerships, flexibility

MongoDB adds to Atlas platform, scales partnerships, flexibility

MongoDB launched new Atlas features and integrations with Microsoft Azure, Google Cloud and Amazon Web Services as well as an expanded partner program. The effort, announced at MongoDB.local NYC, is designed to make it easier for developers to scale MongoDB applications across clouds and edge infrastructure.

The company's strategy revolves around flexibility and accessing data across multiple locations, said Scott Sanchez, Vice President of Marketing at MongoDB.

"Not every AI model is going to be in every file, or every region and some workloads may only be possible in a specific location or specific hyperscaler," said Sanchez. "So, flexibility really matters. Data comes from all these different places and sources and formats, and being able to put that in one place and represented in a single document-based model is crucial in this AI world."

Here's the breakdown of what was announced at MongoDB.local NYC, which will also include an investor session with Wall Street analysts.

MongoDB Atlas: Stream Processing GA, Search Nodes on Azure, Edge Server

MongoDB outlined new features in MongoDB Atlas and the general availability of MongoDB Atlas Stream Processing.

The company said the new capabilities are designed to make it easier to build, deploy and scale data applications and services. Sahir Azam, Chief Product Officer at MongoDB, said Atlas is targeting optimization and reducing costs as well as building applications.

For instance, MongoDB Atlas Stream Processing will give developers the ability to leverage data in motion and at rest to power applications for Internet of things devices, inventory feeds and browsing behavior.

MongoDB also said Atlas Search Nodes is available on Microsoft Azure in a move that combines the company's data platform with Azure generative AI workloads and services. Enterprises will be able to use Atlas Vector Search and Atlas Search on Azure to optimize generative AI applications.

Atlas Search Nodes on Azure will put the service on all three hyperscalers. MongoDB Search Nodes is available on AWS and Google Cloud already.

And MongoDB Atlas Edge Server was launched so customers can run distributed applications closer to end users. AI workloads are often moving to the edge for lower latency as well as proximity to data.

Atlas Edge Server, available in public preview, is a locale instance that can synchronize data when connectivity is spotty, supports data tiering and maintains a local data layer for low latency.

"MongoDB advances its capabilities with key AI additions to its scope. Database support for AI is key for enterprises to keep using databases – without having to export data to a third party AI data platforms," said Constellation Research analyst Holger Mueller. "This makes MongoDB even more attractive to power next generation applications for an enterprise and combined with multi-cloud capabilities is compelling."

MongoDB AI Applications Program

MongoDB launched the MongoDB AI Applications Program, or MAAP, that includes a bevy of technology partners, foundational models and advisory services to enable enterprises to deploy generative AI applications faster.

The goal of MAAP is to create an integrated stack from MongoDB and partners including AWS, Google Cloud, Microsoft Azure that will feature frameworks and models from Anthropic, Cohere, LlamaIndex, LangChain and a host of others. The stack feature MongoDB Atlas and aim to be turnkey for enterprises looking to build genAI apps.

MAAP includes:

  • Strategies and roadmaps for genAI applications and support services via MongoDB Professional Services and consulting partners.
  • A curated selection of foundational models for multiple use cases from Anthropic, Cohere, Meta, Mistral, OpenAI and others.
  • Reference architecture, integration technology and prescriptive guidance.
  • AI jump-start sessions with industry experts.

MongoDB Atlas Vector Search integration with Amazon Bedrock

MongoDB said it has integrated Atlas Vector Search Knowledge Bases with Amazon Bedrock. MongoDB Atlas Vector Search on Knowledge Bases for Amazon Bedrock gives enterprises the ability to build genAI apps using managed foundation models.

The combination between MongoDB Atlas Vector Search with Amazon Bedrock is designed for a bevy of joint customers between the two companies.

According to MongoDB, customers can use the Atlas Vector Search and Bedrock integration to customize large language models from a bevy of providers with real-time data that's converted into vector embeddings by MongoDB.

MongoDB, Google Cloud to optimize Gemini Code Assist for MongoDB developers

MongoDB and Google Cloud said the companies will optimize Gemini Code Assist with MongoDB suggestions, answers and code.

Gemini Code Assist will give developers information, documentation and best practices for MongoDB code.

MongoDB said that Gemini Code Assist is trained on publicly available datasets with full codebase awareness and integration with various code editors and repositories.

The two companies said the optimization for Gemini Code Assist and MongoDB will be available in the "coming months."

Constellation Research's take

Mueller said MongoDB is focusing on what CxOs care about. He said:

"It's good to see MongoDB not only covering the GenAI basics with the usual vector announcement that has become staple for all database vendors – but also focusing what really matters to CxO. What matters to CxOs is building next generation applications that fuel Enterprise Acceleration. The ability to build multicloud applications that can execute code all the way to the edge is critical. And good to see the multicloud strategy also in the AI announcements by partnering with the relative best that the cloud platforms have to offer – Bedrock for AWS and Gemini for Google Cloud."

 

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AI Budgets, Data Platforms, Results-Driven Comms Strategies | ConstellationTV Episode 79

AI Budgets, Data Platforms, Results-Driven Comms Strategies | ConstellationTV Episode 79

This week on episode 79 of ConstellationTV, co-hosts Dion Hinchcliffe and Doug Henschen talk #enterprise tech news with Larry Dignan (#AI budgets, Microsoft Phi-3 Model, Snowflake's Arctic LLM)...

Dion then talks platform-based #communication strategies and Chirag Mehta previews the RSA #security conference he's attending.

Round out the episode with Doug's helpful framework for analytical #data platforms... and don't miss the bloopers!

0:00 - Introduction
1:16 - Enterprise #Tech News
13:14 - Using Platform-Based Comms Strategies to Drive #Business Results
20:29 - Preview of 2024 RSA Security Conference
22:13 - Analytical Data Platforms 101: Data Lakes, Data Warehouses, and Lakehouses
34:41 - Bloopers!

Don't miss ConstelaltionTV episode 70, dropping in two weeks with co-hosts Liz Miller and Holger Mueller!

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Atlassian launches Rovo, consolidates Jira Work Management, Jira Software

Atlassian launches Rovo, consolidates Jira Work Management, Jira Software

Atlassian launched Atlassian Rovo, a generative AI assistant built on Atlassian Intelligence, which will operate across the company's teamwork platform. In addition, Atlassian said it was combining Jira Software and Jira Work Management into one project management tool.

The company announced its product updates at Atlassian Team '24 in Las Vegas.

Rovo is designed to find, learn and act on information stored across an enterprise. Atlassian Rovo is designed to surface data, understand it and deliver insights and use specialized agents to handle tasks.

With the move, Atlassian Rovo will leverage one data model, dubbed the teamwork graph, which will pull data from the company's applications and other SaaS apps. The goal is to deliver one view of goals, knowledge, actions, projects and execution.

Core components of Atlassian Rovo include:

  • Rovo Search, which will comb through content wherever it is stored (Google Drive, Microsoft SharePoint, GitHub, Slack etc.), and query across applications. Rovo Search will identify team players, projects and information needed to make decisions. According to Atlassian, Rovo Search will connect niche and custom apps via API and have enterprise-grade governance to data governance.
  • Insights, which are delivered via knowledge cards that offer context about projects, goals and teammates.
  • Rovo Chat, a conversational bot that is built on company data and learns as it goes. Rovo will surface information and offer follow up questions.

On the backend, Atlassian Intelligence will feature generative AI in editor tools across the company's portfolio, AI-powered summaries, Loom AI workflows, virtual help center agents, AIOps and natural language AI automation rules.

Constellation Research's take on Atlassian's Rovo 

Constellation Research analyst Andy Thurai received a full demo and deep dive of Atlassian's AI efforts. Here's Thurai's assessment:

"Rovo (a name designed to satisfy international customers) is primarily an enterprise knowledge and search tool. Powered by Atlassian Intelligence, you can search across Jira and Confluence for information within the platform. Currently, Rovo is limited to Atlassian and some third-party products, but you'll eventually be able to search Atlassian's marketplace. Rovo provides the contextual information that was hard to reach on the Atlassian platform before.

Atlassian uses an OpenAI private instance on the backend but has a specific agreement with OpenAI so it can’t retain the data used for prompting. OpenAI also can't use the data to train an LLM. The chatbots are currently limited only to structured data with no specific plan or timeline for unstructured data. In a demo, the chatbot had contextual awareness from Confluence and Jira and a focus on workforce productivity. 

I also liked AI summarization in the Atlassian platform. When product teams are rushed for time, employees can ask the agents to summarize the critical points without reading a bunch of lengthy documents. Rovo can create actionable items based on those documents. One customer was able to take a backlog risk analysis from two months to 20 minutes with the help of Rovo.

Rovo comes with 20+ default agents but can be extended by the customers with the no code options. Since its release few months ago, 500 internal agents have been created.

Overall, Atlassian has quietly done quite a bit of work on the AI front. Many of the new features are in beta mode so be sure to test after the full release. Atlassian focused on the system of worked and developed a bevy of capabilities. Given that competition is very limited for the knowledge worker category, Atlassian can gain traction. Atlassian's sales motion is geared toward mid-sized enterprises, but the company is trying to move up. 

Going forward, Atlassian may have to address pricing since all its go-to-market and pricing motions are geared toward large teams collaborating in an agile production cycle. With generative AI, team sizes are going to shrink. Atlassian needs to move the model away from seat-based licensing to a value-based AI-driven pricing model."

It's just Jira now

In addition to the Rovo news, Atlassian said it is taking the best of Jira Work Management and Jira Software to create one project management suite called Jira.

Jira will include goal tracking, shortcuts via AI, visualization and integrations with Confluence and Loom for knowledge sharing.

For enterprises, Atlassian said they will be able to combine SKUs and have one project management software invoice.

Atlassian added that Goals in Jira will launch in the next few months to visualize tasks and track progress to goals, Atlassian AI will break works into digestible chunks, and feature list views, calendar integration and collaboration tools.

CEO transition and earnings

Atlassian's conference kicked off a week after the company reported third quarter earnings and said it would transition to one CEO over the co-CEO model. Co-Founder Scott Farquhar will step down as co-CEO effective Aug. 31 and Mike Cannon Brookes will lead the company as CEO.

Farquhar is leaving to spend more time with his young family and philanthropy while remaining an active board member. 

The company in the third quarter reported revenue of $1.2 billion, up 30% from a year ago with net income of $12.8 million, or 5 cents a share. Atlassian said it now gets most of its revenue from its cloud products and has 300,000 customers on its cloud. Non-GAAP earnings for the third quarter were 89 cents a share.

For the fourth quarter, Atlassian projected revenue between $1.12 billion to $1.13 billion with cloud revenue growth of 32%.

Brookes said, "we're incredibly bullish about AI" and the scale across the Atlassian platform is "one of the areas that I always think is underestimated in terms of durable growth and in terms of long-term advantage."

CFO Joe Binz said Atlassian is navigating a mixed demand picture. On the third quarter earnings conference call, Binz said:

"Enterprise was healthy across both cloud and data center and that drove the record billings, strong growth in annual multiyear agreements. Strong migration and good momentum in sales of premium and enterprise additions of our products will roll through our revenue results.

The macro impact on SMB, on the other hand, continued to be challenging, although also in-line with expectations. And that macro headwind in SMB lands primarily in cloud, given SMB makes up a significant part of that business."

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Anthropic launches Claude Team plan, iOS app

Anthropic launches Claude Team plan, iOS app

Anthropic said it will launch a Team plan and iOS app for its Claude large language model for $30 a month with a minimum of five seats.

With the move, Claude will compete with OpenAI's ChatGPT plans. Microsoft and Google both have apps for Copilot and Gemini, respectively.

Anthropic's Team plan will give teams a workspace and tools for managing users and billing. The Claude iOS app features the Claude 3 model family, sync chat history and support photos.

Key items about the Team plan:

  • The Team plan has more usage per user than the Pro plan and access to all of the Claude models including Opus, Sonnet and Haiku.
  • A 200,000 token context window to process long documents and have multi-step conversations.
  • Admin tools and billing management.
  • All of the features in Claude Pro.
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AMD Q1 delivers data center, AI sales surge of 80%

AMD Q1 delivers data center, AI sales surge of 80%

AMD reported better-than-expected first quarter earnings largely due to strong data center growth and the ramp of the company's MI300 AI accelerator.

The company reported first quarter earnings of $123 million, or 7 cents a share, on revenue of $5.5 billion. Non-GAAP first quarter earnings were 62 cents a share.

Wall Street was expecting AMD to report first quarter earnings of 61 cents a share on revenue of $5.45 billion.

AMD is critical as a second supplier for AI processors and GPUs as enterprises and cloud providers spend heavily on Nvidia. Here's the current state of AI chip players:

Lisa Su, AMD CEO, said the "widespread deployment of AI is driving demand for significantly more compute across a broad range of markets. We are executing very well as we ramp up our data center business and enable AI capabilities across our product portfolio."

As for the outlook, AMD projected second quarter revenue of $5.7 billion, give or take $300 million.

By unit, AMD posted record data center revenue in the first quarter of $2.3 billion, up 80% from a year ago. Growth was driven by AMD Instinct GPUs and 4th Gen AMD EPYC CPUs. The PC unit had first quarter revenue of $1.4 billion, up 85% from a year ago. Gaming revenue was $922 million, down 48% from a year ago. Embedded revenue in the first quarter was $846 million, down 46% from a year ago.

On an earnings conference call, Su said server CPU sales were strong in a seasonally down first quarter due to "growth in enterprise adoption and expanded cloud deployments."

She said there are nearly 900 AMD powered public cloud instances across hyperscalers.

Regarding AI, Su said:

"In the enterprise, we have seen signs of improving demand as CIOs need to add more general purpose and AI compute capacity while maintaining the physical footprint and power needs of their current infrastructure."

She added that MI300 is the fastest ramping product in AMD history and has passed $1 billion in total sales in less than two quarters. "We now expect data center GPU revenue to exceed $4 billion in 2024, up from $3.5 billion we guided in January," said Su. "Longer term, we're increasingly working closer with our Cloud and Enterprise customers as we expand and accelerate our AI hardware and software roadmaps and grow our data center GPU footprint."

She added:

"AI represents an unprecedented opportunity for AMD. While there has been significant growth in AI infrastructure build outs, we're still in the very early stages of what we believe is going to be a period of sustained growth driven by an insatiable demand for both high performance AI and general-purpose compute."

Su also was bullish on prospects for AMD's Ryzen processors and AI PCs with additional market share gains in commercial accounts.

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