Qualtrics launched synthetic panels for US consumers driven by an LLM designed for market research. Qualtrics also outlined the following addition to its EX and CX platforms:

• Research Hub and AI Summary and Recommendations: The feature turns an enterprise's existing research into a conversational answer engine.
• CX out-of-the-box connectors for Genesys, NICE, and Salesforce. Qualtrics also added Experience Agents, which act autonomously in post-service surveys to resolve issues.
• For employee experience, Qualtrics added conversational feedback, guided engagement programs and employee retention analytics.

JD Power's 2026 US Telecom Digital Experience Study finds that there's a big gap between customer satisfaction on telecom mobile apps and web sites. Overall customer satisfaction with the telecom digital experience this year is 659 (on a 1,000-point scale) among internet service providers and 654 among wireless carriers. T-Mobile ranked highest for Internet service providers and Mint Mobile was No. 1 on customer satisfaction for wireless carriers.

Here’s a look at the article stack from the Constellation Research Futures Forum:

• Workday CEO Bhusri on two-sided coin of agentic AI
• Boomi CEO on data movement, wrangling AI agents and SaaS
• ServiceNow's Tzitzon on AI's pace, teams and being multi-dimensional
• Cisco's Patel on space data centers, AI infrastructure and hiring young workers
• AI doesn't replace engineering rigor, says Altimetrik CEO

OpenAI launched GPT-5.4 mini and nano, two models that are aimed at AI agents, coding and multi-modal workflows.

DocuSign reported better-than-expected fourth quarter results and upped its outlook for the first quarter and fiscal 2027. The company reported earnings of 44 cents a share on revenue of $836.86 million, up 8% from a year ago. Non-GAAP earnings of $1.01 a share topped expectations.

Wall Street was expecting DocuSign to report fourth quarter non-GAAP earnings of 95 cents a share on revenue of $828.22 million.

For the first quarter, DocuSign projected first quarter revenue of $822 million to $826 million. For fiscal 2027, DocuSign projected revenue of $3.48 million to $3.5 million. Those results were ahead of expectations.

Speaking at the Constellation Research Futures Forum, Tarkan Maner, President and Chief Commercial Officer at Nutanix, said that CEOs have to answer the AI question, but more pressing issues are also migrations from competitor VMware and others. "This Broadcom VMware migration is one of the biggest issues going to hit our industry in the next 20 to 24 months. And I don't think a lot of people are understanding this," said Maner. "This is going to create more opportunities for AI applications in the enterprise."

AMD is investing $150 million in Nutanix shares at $36.26 as the two companies are partnering on enterprise AI. The two companies are pursuing a joint roadmap to integrate AMD ROCm and AMD Enterprise AI software into the Nutanix Cloud Platform and the Nutanix Kubernetes Platform, which will use EPYC CPUs and AMD Instinct GPUs. The deal equates to more distribution for Nutanix. AMD will also fund up to $100 million to support joint engineering and go-to-market efforts. Separately, Nutanix reported better-than-expected fiscal second quarter results.

Fidji Simo, OpenAI’s CEO of applications, has told employees to stop focusing on side projects and refocus on coding and business users. The upshot is that the company can't do everything all at once as it is taking fire from Anthropic. The comments at an all-hands meeting were reported by The Wall Street Journal. I can't say I disagree with Fidji. At some point, OpenAI won't be able to endlessly raise money and investors aren't going to put up with the company being spread to thin. OpenAI is chasing AI chat ads, devices, superintelligence and being an enterprise player. If OpenAI can't always raise money, it will have to be a lot more strategic.

Accenture and Databricks said the companies are forming a new business group that'll include more than 25,000 Databricks-trained pros. The goal is to accelerate enterprise AI adoption.

GTC 2026 coverage:

• Nvidia GTC 2026: AI inference fueling demand boom, $1 trillion of order flow
• Nvidia GTC 2026: Nvidia’s hardware strategy goes beyond GPU in AI inference pivot
• Nvidia GTC 2026: Nvidia launches NemoClaw, eyes to pair with DGX Spark, DGX Station
• Nvidia GTC 2026: We're a software company too
• Where’s tokenomics for the rest of us?
• Event Report: Nvidia GTC Kicks Off - All Eyes on AI Future
• Nvidia Nemotron: Much needed open-source model champion in US
• Nvidia's Huang: All software will be agentic
• Constellation ShortList™ AI Factory Providers

GTC related:

• CoreWeave launches latest Nvidia instances, adds Weights & Biases tools
• Akamai Inference Cloud deploys Nvidia AI Grid
• Nebius said Meta has signed a five-year agreement for $12 billion in dedicated capacity in multiple locations. The deployment will be based on Nvidia's Vera Rubin platform. Nebius said it will start delivering the capacity in early 2027. Meta has the option to purchase another $15 billion of upcoming Nebius infrastructure over five years to potentially bring the total contract value to $27 billion.

From Nvidia's GTC 2026 and Jensen Huang's keynote.

"I know how many of you grew up with GeForce. GeForce is Nvidia's greatest marketing campaign. We attracted future customers, starting long before you could afford to pay for it yourself. Your parents paid. Parents paid for you to be Nvidia customers, and every single year they paid up, year after year after year until someday you became an amazing computer scientist and became a proper customer. This is the house that GeForce made 25 years ago."

OpenClaw founder Peter Steinberg was asked about why he started OpenClaw. The short version: "Sometimes you just want to talk to your computer," he said. "You also want AI that actually does things."

Steinberg, who counts Nvidia CEO Jensen Huang as one of his biggest fans, said:

"I wanted this since May. And to me, it was so obvious that all the big labs would be building it. The months passed and it was November and there was still nothing. And was like oh I have to do it myself? I just vibed it into existence basically. And then ever since it's been a rocket ship, but clearly people want AI that actually does things like. You have your own identity and now we, we're heading into a future where we make this possible."