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ShortList

Constellation ShortList™ Event Marketing & Management Software

Marketing Transformation
About This Constellation ShortListâ„¢ Events are bigger and busier than ever. As enterprise buyers and vendors alike consider where and how to engage, they must face the pressure to balance budgets, resources and the question of how much time they have…
Liz Miller
ShortList

Constellation ShortList™ Virtual Events: Conferences & Experiential Events

Marketing Transformation
About This Constellation ShortListâ„¢ Virtual events have come into their own serving as a unique event type that is not simply a live broadcast of a live event, but is not an overgrown webinar with a breakout room here and there. Virtual conferences…
Liz Miller
ShortList

Constellation ShortList™ DataLakeHouses for Next Generation Applications

Future of Work
About This Constellation ShortListâ„¢ Bigdata platforms have been around since early 2010 – but adoption in enterprise has been challenging. First it was the issues with the open-source nature of the Bigdata vendors, then it was…
Holger Mueller
ShortList

Constellation ShortList™ Next Generation Multi-Country Payroll Vendors

New C-Suite
About This Constellation ShortListâ„¢ Globalization is the longest lasting business trend that the modern economy has seen. International expansion is critical for enterprise to market their products and services to a wider audience and additional…
Holger Mueller
ShortList

Constellation ShortList™ Gig Economy Platforms with an IT focus

New C-Suite
About This Constellation ShortListâ„¢ Gig economy platforms for the enterprise bring together online hiring and employment processes with supporting features such as recruitment, onboarding, task tracking and project management. These are combined with…
Holger Mueller
ShortList

Constellation ShortList™ Benefits Administration

New C-Suite
About This Constellation ShortListâ„¢ Benefits are becoming more of a strategic compensation asset for enterprises. In a tight talent market, the availability, depth and breadth of benefits can be key for employment decisions and important for…
Holger Mueller
ShortList

Constellation ShortList™ European Talent Management Suites and Functions

New C-Suite
About This Constellation ShortListâ„¢ With close to 750 million people living in Europe, double the amount of North America, the European talent management market reached a notable size. It features some unique characteristics. For instance, the…
Holger Mueller
ShortList

Constellation ShortList™ Employers of Record

New C-Suite
About This Constellation ShortListâ„¢ Globalization is the longest lasting business trend that the modern economy has seen. International expansion is critical for enterprise to market their products and services to a wider audience and additional…
Holger Mueller
ShortList

Constellation ShortList™ HCM Suites for APAC Market

New C-Suite
About This Constellation ShortListâ„¢ A human capital management (HCM) suite is a collection of key HCM functionality covered by a single vendor across multiple capabilities. Regarding functionality, Constellation looks for strong HR core and…
Holger Mueller
ShortList

Constellation ShortList™ HCM Suites with a European Focus

New C-Suite
About This Constellation ShortListâ„¢ A human capital management (HCM) suite is a collection of key HCM functionality covered by a single vendor across multiple capabilities. Regarding functionality, Constellation looks for strong HR core and…
Holger Mueller
ShortList

Constellation ShortList™ HCM Suites with a North American Focus

New C-Suite
About This Constellation ShortListâ„¢ A human capital management (HCM) suite is a collection of key HCM functionality covered by a single vendor across multiple capabilities. Regarding functionality, Constellation looks for strong HR core and…
Holger Mueller
ShortList

Constellation ShortList™ Workforce Management Suites

New C-Suite
About this Constellation ShortList As enterprises face longer and more flexible working hours, they look for help with tracking time, scheduling attendance and managing worker attendance. This area is complex with many compliance rules, often different at the country,…
Holger Mueller
ShortList

Constellation ShortList™ Metaverse Worlds

Data to Decisions
About This Constellation ShortListâ„¢ Much hype has been made about the metaverse. However, very few organizations have fully grasped the impact the metaverse will have on experiences and engagement for both the consumer world and the enterprise. More…
R Ray Wang, Holger Mueller
Trends

It’s Time To Let Cross-Sell and Upsell Die

Matrix Commerce
Executive Summary As go-to-market (GTM) models for B2B organizations continue to evolve, one thing has become clear. Businesses need to focus more on customer lifetime value (CLTV) as a North Star, with growth leaders focused on more strategic growth that accrues from…
Martin Schneider
Best Practices

From Cost Center to Catalyst: The New GCC Playbook

New C-Suite
Executive Summary Global capability centers (GCCs) are evolving rapidly from offshore delivery hubs into strategic engines of innovation. They are becoming a core part of how enterprises build digital scale, tap into global talent, and accelerate transformation. Drawing…
Chirag Mehta
Big Idea

Ray’s Law on AI Intelligence

Data to Decisions
Executive Summary The artificial intelligence (AI) revolution is moving at an exponential pace that will exceed human comprehension. Technology leaders need to shift from linear thinking to geometrical thinking. Investors betting on AI face a once-in-a-generation frameshift…
R Ray Wang
Big Idea

Time to Introduce Hi-Fi for Enterprise Processes

Data to Decisions
  This report analyzes the evolution of process mining from its first generation to the current best practice of object-centric process mining (OCPM). It walks through the evolution of insight platforms, shows how the era of Infinite Computing1 is a game changer for…
Holger Mueller
Case Study

AWS re:Inforce 2025 Event Report: A Deep Dive on What You Need to Know

Data to Decisions
Introduction AWS re:Inforce 2025 illustrated how the company’s security approach is differentiated from the pack and how its security built-in approach will resonate as agentic AI scales. Yet, AWS’ security story is a bit challenging to…
Larry Dignan
CR Pulse

Customer Success Software: Gainsight

Next-Generation Customer Experience
Market Description The core tenets for customer success solutions remain focused on automating postsale processes leading up to managing renewal—and, in some cases, expansion—revenue opportunities. Customer success software differs from customer relationship management (CRM)…
Martin Schneider
Open Research

Three Laws of AI to Consider

Data to Decisions
During a recent panel discussion on artificial intelligence (AI) and the law, the issues of trust and responsibility were considered. One of the questions from the audience asked what three laws of AI might be, a la Isaac Asimov’s The Three Laws of Robotics within his Robot…
Darcy Paul
Case Study

Vendor Deep Dive: Hitachi Digital Services Strategy

Data to Decisions
Customer Story Spotlight Hitachi Digital Services is looking to leverage its ability to integrate operations technology (OT) and information technology (IT) combined with industry domain knowledge, data and artificial intelligence (AI) know-how, and cloud expertise to…
Larry Dignan
Case Study

Boomi World 2025: Lessons From Early AI Agent Efforts So Far

Data to Decisions
Customer Story Spotlight Artificial intelligence (AI) agent projects are just starting, and many are in the proof-of-concept stage. What’s clear is that your boardroom is about to ask for an agentic AI plan, if it hasn’t already. With…
Larry Dignan
Market Overview

Customer Success Is an All-Season Sport

Next-Generation Customer Experience
Executive Summary Recent developments in how organizations engage with their customers, predicated on customer demands as well as advancements in generative and agentic artificial intelligence (AI), are forcing the hand of vendors and practitioners alike when it comes to…
Martin Schneider