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Open Research

The AWS AI Strategy: Playing the Long Game Infrastructure-Style

Data to Decisions
Executive Summary Amazon Web Services’ artificial intelligence (AI) strategy lacks sizzle heading into re:Invent 2025, and that’s a good thing—at least for CxOs. So far in 2025, the consternation about AWS has revolved…
Larry Dignan

How DexCom Leverages AI To Tackle Diabetes

Data to Decisions
Executive Summary Dexcom, which makes glucose monitoring equipment and technology, is betting that it can dramatically expand its total addressable market for people with diabetes with a big assist from generative artificial intelligence (GenAI).
Larry Dignan
ShortList

Constellation ShortList™ Midmarket CRM Suites

Marketing Transformation
About This Constellation ShortList™ CRM is a technology that enables organizations to manage relationships by optimizing key customer experience (CX) business processes such as campaign to lead, lead to order, incident to resolution, and purchase to referral…
Martin Schneider
ShortList

Constellation ShortList™ Sales Performance Management

Marketing Transformation
About This Constellation ShortList™ Sales performance management (SPM) systems are designed to help both individual sellers and management optimize sales processes and drive more effortless growth. While salesforce automation (SFA) and other CRM systems may track…
Martin Schneider
ShortList

Constellation ShortList™ Human Risk Management Solutions

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today’s digital landscape, humans remain both a critical asset and a significant vulnerability. Traditional Security Awareness Training (SAT) has evolved into Human Risk Management (HRM)—a strategic approach that addresses human-centric risks by…
Chirag Mehta
ShortList

Constellation ShortList™ Embedded Analytics

Data to Decisions
About This Constellation ShortList™ Embedded analytics has evolved into a critical enabler of data-driven decisions, operational intelligence, and AI-powered experiences across the modern enterprise. Once the domain of SaaS vendors and OEM use cases, embedded…
Michael Ni
ShortList

Constellation ShortList™ Augmented Analytics and Business Intelligence

Data to Decisions
About This Constellation ShortList™ The era of dashboards is ending. Forward-looking analytics and BI platforms are evolving into decision intelligence system designed not just to visualize data, but to interpret, explain, and act on it. These GenAI-infused…
Michael Ni
ShortList

Constellation ShortList™ Employee Experience Platforms

New C-Suite
About This Constellation ShortListâ„¢ Amidst macro forces of automation and AI, companies continue to invest in keeping the existing human employees happy and engaged. The Employee Experience Platform market is designed to improve the work environment…
R Ray Wang
ShortList

Constellation ShortList™ Pre-Built Large Language Models For Generative AI

Data to Decisions
About This Constellation ShortListâ„¢ Large language models (LLMs) are a type of foundational model trained on massive amounts of data to support a wide range of natural language processing (NLP) tasks. LLM’s are a type of machine…
R Ray Wang
ShortList

Constellation ShortList™ Metaverse Design and Services

Data to Decisions
About This Constellation ShortListâ„¢ Much hype has been made about the metaverse. However, very few organizations have fully grasped the impact the metaverse will have on experiences and engagement for both the consumer world and the enterprise. More…
R Ray Wang
ShortList

Constellation ShortList™ AI-Driven Cognitive Applications

Data to Decisions
About This Constellation ShortListâ„¢ Cognitive applications run mission-critical business systems in a continuous, self-driving, self-learning, auto-compliant, self-securing and self-healing approach. These artificial intelligence (AI)-driven systems…
R Ray Wang
ShortList

Constellation ShortList™ Digital Performance Management

New C-Suite
About This Constellation ShortListâ„¢ Mastering digital performance management (DPM) is one of the leading challenges of the digital economy. Often referred to as application performance management (APM), it requires a joint effort between…
R Ray Wang
ShortList

Constellation ShortList™ Matrix Commerce Order Management

Matrix Commerce
About This Constellation ShortListâ„¢ About Matrix Commerce Matrix Commerceâ„¢ analyzes the disruptive pressures that influence the commerce paradigm. Commerce faces rapidly changing business models and new payment options that are…
R Ray Wang
ShortList

Constellation ShortList™ Smart Services Digital Monetization Platforms

Matrix Commerce
About this Constellation ShortList The emergence of a subscription economy coupled with digital business models drives the creation of a new type of solution known as Smart Services Digital Monetization Platforms. Legacy monetization systems lack the ability to support…
R Ray Wang
ShortList

Constellation ShortList™ Virtual Care Platforms

Next-Generation Customer Experience
About this Constellation ShortListâ„¢ Telehealth has been around for years, and it was a competitive advantage when an organization offered the service. Now it’s standard for patient care. This trend leads to the emergence of virtual care…
R Ray Wang
ShortList

Constellation ShortList™ Population Health Management Solutions

Data to Decisions
About this Constellation ShortListâ„¢ The U.S. spends nearly 18% of the GDP on healthcare, yet the country has a lower life expectancy and worse health outcomes than other developed countries. The healthcare industry is transitioning away from a…
R Ray Wang
ShortList

Next Generation Employee Engagement Intranets

Future of Work
About this Constellation ShortListâ„¢ Next generation employee engagement intranet platforms can be considered the evolution from legacy corporate intranet offerings, in that they are built on a core model of content centralization and collaboration. But…
R Ray Wang, Martin Schneider
ShortList

Constellation ShortList™ Enterprise Group Messaging

New C-Suite
About This Constellation ShortListâ„¢ Enterprise group messaging platforms sit at the center of an enterprise’s comprehensive, unified communications strategy, enabling people to connect, share status and whereabouts, trade information,…
Liz Miller
ShortList

Constellation ShortList™ B2B Marketing Automation for the Enterprise

Marketing Transformation
About This Constellation ShortListâ„¢ Business to business (B2B) marketing automation tools have Artificial Intelligence (AI) to thank for a renaissance, delivering more automated, intelligent, creative and focused journeys, analytics and predictable…
Liz Miller
ShortList

Constellation ShortList™ B2B Marketing Automation for Small and Midsize Business

Marketing Transformation
About This Constellation ShortListâ„¢ Small to midsize (SMB) business-to-business (B2B) organizations must engage customers and prospects through a wide range of online and offline channels to rapidly influence sales decisions. SMBs operate at â&…
Liz Miller
ShortList

Constellation ShortList™ Content Management System (CMS) – Headless

Marketing Transformation
About This Constellation ShortList™A headless CMS is a content development, aggregation, storage, and management solution that is fully disconnected from any specific presentation layer. Instead, via RESTful API and content services, a headless CMS connects content from a back…
Liz Miller
ShortList

Constellation ShortList™ Customer Data Platform (CDP)

Data to Decisions
About This Constellation ShortListâ„¢ Customer data platforms (CDP) serve as a centralized hub of structured and unstructured data about, and in service of, the customer. These platforms—unlike their cousins the data warehouse,…
Liz Miller