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Case Study

Abrigo: How a ‘Lift and Shine’ Migration to AWS Set Software Vendor Up for AI

Data to Decisions
Customer Story Spotlight When Abrigo, which provides compliance, credit risk, and lending software for financial institutions, launched a series of new capabilities to its Abrigo AI suite in September this year, the effort was more than a product launch. The additions were…
Larry Dignan
CR Pulse

AI-Led Collaborative Product Development With Pendo

Data to Decisions
Executive Summary The rapid adoption of generative artificial intelligence (GenAI) and the emergence of agentic software have disrupted how enterprises design, build, and evolve digital experiences. Pendo, a platform long associated with product analytics and in-app guidance,…
Chirag Mehta
CR Pulse

Sales Force Automation: HubSpot

Matrix Commerce
Market Description Sales force automation (SFA) solutions focus on documenting and addressing the entirety of the sales process—automating and recording the specific stages, actions, and outcomes of the process as a means to improve productivity of the sales…
Martin Schneider
Open Research

Constellation Research’s 2025 Analyst Relations Survey

Data to Decisions
Executive Summary  Constellation Research’s 2025 Analyst Relations Survey provides a snapshot of how analyst relations (AR) professionals are navigating fixed budgets, shifting expectations, and the rising impact of artificial intelligence (AI)…
R Ray Wang, Hannah Mason
Trends

IBM Embarks on a Fault-Tolerant Quantum Voyage

Data to Decisions
Market Description In June 2025, IBM shared an updated roadmap for its quantum offerings that reflects new dates and systems as well as the industry’s overall attention to quantum error correction. The report looks at architecture qualities for quantum…
Holger Mueller
Big Idea

AI Exponentials Will Rule the World

Data to Decisions
Executive Summary The age of artificial intelligence (AI) ushers in a revolution with an exponential scale unmatched by any other technology revolution to date. As humanity grapples with what it means to be human, expect a transformation in mission and purpose as pyramids…
R Ray Wang
Big Idea

Radically Rethink Old Models To Enable the Power of AI

New C-Suite
AI Dominates the Boardroom Agenda, and Organizations Must Realign Resources To Benefit Senior executives and policy wonks seek to understand how artificial intelligence (AI) will transform businesses, societies, and economies. Advancements in cloud computing, Internet of…
R Ray Wang
CR Pulse

Oracle Solves Decades-Old DBMS Challenges and Future-Proofs Oracle Database

Matrix Commerce
Market Description Enterprises run on transactions, and this means that transactional databases remain critical for enterprises. The ability to seamlessly scale transactional databases has always been a core challenge for vendors—and subsequently for their…
Holger Mueller
Open Research

Certinia’s AI Agent Strategy Kicks Off With Staffing, Customer Success

Data to Decisions
Executive Summary Certinia, which provides management software for professional services organizations, delivered its first installment of artificial intelligence (AI) agents built on Salesforce’s Agentforce platform as part of its recent summer release
Larry Dignan
ShortList

Constellation ShortList™ AI-powered Virtual SDR Agents

Marketing Transformation
About This Constellation ShortList™ While artificial intelligence (AI) tools have been injected into the sales process for some time, a new wrinkle is deploying Ai-powered digital “SDR agents” to cover some, or all, of the sales prospecting process. AI SDR agents are…
Martin Schneider
ShortList

Constellation ShortList™ Customer Loyalty and Retention

Matrix Commerce
About This Constellation ShortList™ The global customer loyalty management market continues to grow as both B2C and B2B firms recognize the ability to leverage AI and intelligent workflow to offer more personalized, relevant loyalty offers. In addition, generative and…
Martin Schneider
ShortList

Constellation ShortList™ Partner and Alliance Relationship Management (PARM)

Marketing Transformation
About This Constellation ShortList™ Partnership and Alliance Relationship Management (PARM) software allows vendors to manage partnerships, alliances and indirect channels throughout the customer process. Successful deployment of PARM software enables vendors to…
Martin Schneider
ShortList

Constellation ShortList™ Sales Force Automation

Marketing Transformation
About This Constellation ShortList™ Sales force automation (SFA) solutions focus on documenting and addressing the entirety of the sales process - automating actions and outcomes of the go-to-market process as a means to improve productivity of the sales force. Modern…
Martin Schneider
ShortList

Constellation ShortList™ Sales Engagement Platforms

Marketing Transformation
About This Constellation ShortList™ Sales engagement platforms are designed to drive both seller productivity and a more seamless interaction experience between buyers and sellers. These platforms focus on the mechanics of a seller crafting profitable 1:1 customer…
Martin Schneider
ShortList

Constellation ShortList™ Revenue Platforms

Data to Decisions
About this Constellation ShortList™ The Revenue Platforms sector continues to be a crowded one, even as consolidation starts to enter into the equation. While these solutions started out as tools for improving upon the foundational limitations of legacy sales automation…
Martin Schneider
ShortList

Constellation ShortList™ Access Management

Digital Safety, Privacy, and Cybersecurity
About This ShortList In today's interconnected world, ensuring the right people have access to the right resources at the right time is paramount. Enter Access Management (AM), a comprehensive approach to controlling access to data, applications, and systems, safeguarding…
Chirag Mehta
ShortList

Constellation ShortList™ Engineering Research and Development (ER&D) Services

Digital Safety, Privacy, and Cybersecurity
About This ShortList™Engineering Research and Development (ER&D) services serve a specialized domain of designing, developing, testing, and validating physical products, embedded systems, and industrial technologies across sectors such as automotive, aerospace, telecom,…
Chirag Mehta
ShortList

Constellation ShortList™ Embedded Analytics Platforms for Cloud Applications

Data to Decisions
About This Constellation ShortList™ The embedded analytics platform for cloud applications market has evolved: vendors must now deliver governed, metric-rich decision content—not just dashboards—directly within enterprise applications and workflows. Increasingly,…
Michael Ni
ShortList

Constellation ShortList™ Self-Service Data Science & Machine Learning

Data to Decisions
About This Constellation ShortList™ As AI becomes embedded in enterprise decision-making, organizations are moving beyond predictive and diagnostic model development to tools to build AI Applications that support decision automation that is trusted, explainable…
Michael Ni
ShortList

Constellation ShortList™ AI Services: Global

Matrix Commerce
About this Constellation ShortList Artificial intelligence (AI) services firms work with clients to design, build, train, manage, and operate AI capabilities for organizations. These firms can be systems integrators (SIs), AI services providers, or agencies bringing…
R Ray Wang
ShortList

Constellation ShortList™ Blockchain Technology Platforms

Matrix Commerce
About this Constellation ShortList Blockchain technology platforms bring key components required to enable new business models. Constellation estimates that the overall blockchain technology platform market will reach $61.8 billion by end of 2030. The core of…
R Ray Wang