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Video Interview On SharePoint And Purposeful Collaboration

Video Interview On SharePoint And Purposeful Collaboration

I had the pleasure of speaking with the always charismatic Dux Raymond Sy last night about collaboration, social business, SharePoint and other enterprise software topics.  Below is the 6 min video and if you want to hear more about this, please come to my SharePoint conference session at 10:45am on Tuesday.

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Siebel Twitter Integration - Overview

Siebel Twitter Integration - Overview

  Twitter

In his blog, How to Siebel?, long time consultant Jim Morse describes how to use Siebel with Twitter.

I have seen couple of questions regarding use of Google Analytics with Siebel CRM, but no one seems to answer completely. This article is created to answer those questions.

When it comes to web analytics there is no parallel to Google Analytics, I am not selling Google Analytics, but people who have already used GA before can understand the need of powerful web analytics tools and how Google Analytics fills the gap.

This article will give you steps to create Google Analytics account and to embed the tracking code in Siebel.

Google Analytics can be used with Siebel CRM applications for both internal like Siebel Financial Services and external customer facing applications like eService or eSales. Only requirements from Google to use tracking are:

  • User must be able to reach the ga.js/analytics.js JavaScript file at http://www.google-analytics.com/ga.js or https://www.google-analytics.com/ga.js.
  • Intranet Application must be accessible through a fully qualified domain name such as http://intranet.example.com, application need not to be internet hosted application to use google analytics.

If your application can satisfy these requirements then you can create GA code and embed it to the Siebel Application.Once it is setup one can report on user behaviour demographic and many more metrics in GA.

I have used GA's Universal Analytics(newer version of GA) and created custom dimensions to store Active View Name, Application Name and Login User on Google.

Slide 1

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Additionally I created events to capture the user interaction application. You can create event to business specific needs like: product configurator or service request creation or tasks.

How to embed Google Analytics tracker in Siebel Open UI?

Add the following code in postload.js file under the public directory, this code will be executed always when ever view is refreshed in Open UI. Code shown in bold is added after creation of dimension shown above.

(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'YOUR_CODE', 'yoursitename'); ga('send', 'pageview'); ga('set', 'dimension2', theApplication().GetProfileAttr("Login Name")); ga('set', 'dimension1', theApplication().GetProfileAttr("ActiveViewName")); ga('set', 'dimension3', theApplication().GetProfileAttr("ApplicationName")); ga('send', 'event', theApplication().GetProfileAttr("ActiveViewName"), 'click', theApplication().GetProfileAttr("Login Name"));

How to embed Google Analytics with Siebel HI?

Add following code to the swecommon.js for high interactive applications, this js is also executed allways after page refresh in HI applications.

(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'YOURCODE', 'yoursitename'); ga('send', 'pageview'); ga('set', 'dimension2', theApplication().GetProfileAttr("Login Name")); ga('set', 'dimension1', theApplication().GetProfileAttr("ActiveViewName")); ga('set', 'dimension3', theApplication().GetProfileAttr("ApplicationName")); ga('send', 'event', theApplication().GetProfileAttr("ActiveViewName"), 'click', theApplication().GetProfileAttr("Login Name"));

Caution : Do not track customer information such as user details using custom dimesions and metrics as it is against the google analytics policy and could be against the organisation policy as well.

After all this is done you would be able to see the analytics information in your google account.

Google_Analytics_in_Siebel-4

Google_Analytics_with_Siebel-5

Real_Time_Analytics_for_siebel-6

Now you can do full fledged analytics on your user interactions. My favorite is real time analytics, which one is your favorite?

Happy Analytics :)

Used with permission

New C-Suite Tech Optimization Sales Marketing X Chief Customer Officer Chief Information Officer

Every American Parent Should Teach their Children about Patents, and here is why.

Every American Parent Should Teach their Children about Patents, and here is why.

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2014-03-03-iStock_000022814882Small.jpg

In 2012, California generated more than 25% of the patents granted by the United States Patent Office (USPO) with almost 35,000 patents granted to citizens or organizations from California; the USPO granted a meek approximate 8,500 patents to citizens and organizations from New York, and as few as 32 from Alaska.

Startling? Not so much, but hold your horses, in 2012 Japan filed almost twice the amount of patents filed by citizens and organizations from California with the USPO granting almost 53,000 patents to citizens and organizations from Japan, Germany at approximately 15,000 (about half that of California), and the United Kingdom at approximately 6,000 (around the amount form New York).

This may not seem troublesome on surface since while California has approximately 40 million residents, Japan has approximately 130 million residents. So the pure magnitude difference may explain. What is interesting is the trend.

In the last three years (2010-2013) the amount of patents granted by the USPO to foreign origin patents versus domestic originated patents has crossed over the 50% mark, and has stay above 50% for three years. Just recently as 1970, this percentage was below 30%.

Why is this worth thinking about?

You can debate opinion, and political and cultural beliefs, but the numbers are black and white. Geographies that file more patents are more productive (jobs, earning etc.) than geographies that do not. Below is an except from the National Journal published February 1st 2013 - Why Patents--Yes, Patents--Matter to Economic and Jobs Growth.

Metro areas that produce a lot of patents--and the inventiveness that that implies--are more likely to see above-average gains in population, productivity, jobs, and education, according to a report from the Brookings Institution, a nonprofit research and policy think tank. And the bottom fourth of metro areas, the ones that produce the fewest patents, could gain as much as $4,300 per worker over a decade if they amped up their patent production to match the top fourth.

"If we were able to get the roughly 250 metropolitan areas that do very little patenting up to the level of the 100 that do a great deal of patenting, we'd be richer in an extraordinary way," says Jonathan Rothwell, a lead researcher on the study. "It would make really a huge difference to economic development."

The report suggests the administration may potentially provider incentives for low-patenting states and cities.

Do we have enough patent and intellectual property awareness in America?

Surely, most Americans must know something about a patent. There are blockbuster patent lawsuits in the news, we are presented with advertising of services that can "patent our ideas" on television and radio, but how many Americans know/feel like they either:

  1. Know enough to file a patent of their own?
  2. Can afford filing a patent?
  3. Will benefit if filing a patent?

I did not learn about patents until about the age of 25, and I was insanely lucky to find co-founders who explained to me why it was important that our start-up business filed a patent. How many Americans learn this by 25, and how do Americans become more intellectual property aware even younger?

We can expect the administration to launch something like "CitizenIP.gov" or "CitizenPatent.gov" eventually as a companion to the incentives being suggested above, but will that be enough? I do not believe so, I am debating that we need to start educating children as early as possible on the nuances of intellectual property, innovation, and patents.

After all children are more divergent in thinking, more creative, dream more, and fear less intellectually than adults; they are perfectly designed to help regain America's patent status in the world, and according to the excerpt and the report above, can potentially design more productive lives for themselves if "patent schooled".

Below is a popular video where the great Sir Ken Robinson, discusses the paradigm shift needed in education, and the high levels of divergent thinking in children suited for creativity and intellect property generation.

So should we teach our kids about intellectual property rights, patents and innovation?

Well, turns out I have no expertise at this. While I have been a child and have some first hand experience, I have no children of my own. So I asked some of the leading thinkers, who have children of their own. Most are pro patent-schooling.

Ray Wang, Principal Analyst, Founder & Chairman at Constellation Research, Inc. is on the pro side of the debate.

"We have examples of brilliant young minds ignorant of IP rights, failing to build promising companies and futures for themselves, and our country" "the results of not knowing are disastrous to American citizens as we see a global increase in patent land grabs by large organizations, and the reemergence globally of patent trolls"

John Nosta, Forbes.com contributor, and founder of NostaLab sees it similarly, but with a contextual edit.

"I think we need to examine the context, and presentation for children, we may waste efforts and risk boring and alienating children if we attempt to teach 'intellectual property' and 'patents'" "however, if we can frame the knowledge and retrofit it for children, it is a brilliant way to extend creativity and bridge the growing gap between childhood/academics and adulthood/reality"

A few folks on the opposing side of the debate were not comfortable being quoted, but there are folks that believe that we should not inundate children with commercial constructs such as patents and intellectual property.

I say we should absolutely teach our children about patents and intellectual property, and when/if I have children, with their mother's permission of course, I squarely plan on delivering to my children corporate awesome sauce as early as I can.

-Richie

Tech Optimization Data to Decisions Future of Work Innovation & Product-led Growth New C-Suite Chief People Officer

The strengths and weaknesses of Data Privacy in the Age of Big Data

The strengths and weaknesses of Data Privacy in the Age of Big Data

The abstract of my Computers, Freedom, Privacy 2014 conference presentation. 

Synopsis

Many Big Data and online businesses proceed on a naive assumption that data in the "public domain" is up for grabs; technocrats are often surprised that conventional data protection laws can be interpreted to cover the extraction of PII from raw data. On the other hand, orthodox privacy frameworks don't cater for the way PII can be created in future from raw data collected today. This presentation will bridge the conceptual gap between data analytics and privacy, and offer new dynamic consent models to civilize the trade in PII for goods and services.

Abstract

It's often said that technology has outpaced privacy law, yet by and large that's just not the case. Technology has certainly outpaced decency, with Big Data and biometrics in particular becoming increasingly invasive. However OECD data privacy principles set out over thirty years ago still serve us well. Outside the US, rights-based privacy law has proven effective against today's technocrats' most worrying business practices, based as they are on taking liberties with any data that comes their way. For example, regulators in Australia, the Netherlands, Korea and elsewhere found that when Google's StreetView cars collected Personal Information from unencrypted Wi-Fi networks, there was a privacy breach regardless of the fact the data was in the 'public domain'.  And in Europe, Facebook was forced to shut down its photo tagging service and delete all facial recognition templates, because users were not even aware of the network's automatic biometric identification, much less had consented to it. 

So to borrow from Niels Bohr, it appears that technologists who are not surprised by data privacy do not understand it.

The cornerstone of data privacy in most places is the Collection Limitation principle, which holds that organizations should not collect Personally Identifiable Information beyond their express needs. It is the conceptual cousin of security's core Need-to-Know and Least Privelege principles, and the best starting point for "Privacy-by-Design" (that is, ICT architecture should begin with analysis of what PII is really needed for the mission, and then restrict itself accordingly). The Collection Limitation principle is technology neutral and thus blind to the manner of collection. Whether PII is collected directly by questionnaire or indirectly via biometric facial recognition or data mining, data privacy laws apply.

It's not for nothing we refer to "data mining". But few of those unlicensed data gold diggers seem to understand that the synthesis of fresh PII from raw data (including the identification of anonymous records like photos) is merely another form of collection. The real challenge in Big Data is that we don't know what we'll find as we refine the techniques. With the best will in the world, it is hard to disclose in a conventional Privacy Policy what PII might be collected through synthesis down the track. The age of Big Data demands a new privacy compact between organisations and individuals. High minded organizations will promise to keep people abreast of new collections and will offer ways to opt in, and out and in again, as the PII-for-service bargain continues to evolve.

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Tom Siebel for President

Tom Siebel for President

Tom-Siebel-for-President

Source: Flickr

The 2016 elections may be a ways off, but at least one prominent American would like to see Siebel Systems founder Tom Siebel run for President. That American is celebrity political activist Ralph Nader. Nader is himself a five-time candidate for President, consumer advocate, and author. Nader has put forward the names of 20 Americans, including Tom Siebel, who he says could make a successful run for President and “break up the two party duopoly.”

His list has attracted attention since Nader is to mainstream politics what Burning Man is to picnics.  He was born during the depression to hardworking Christian immigrants from Lebanon. Arabic was the language spoken in the home and Nader can still speak it today. Although his father worked for a time in a textile mill, Nader is a Gilbert School, Princeton and Harvard Law School graduate.   

He first come into public prominence in 1965, when he wrote the book Unsafe at Any Speed. The first chapter “The Sporty Corvair - The One-Car Accident" interweaves a speech made on safety by GM President John F. Gordon with the description of an accident where a Corvair driver loses her arm.  After publication, GM tried to discredit Nader by hiring private detectives to investigate his past, wiretap his phones, and engage prostitutes to tempt him into a compromising situations. Nader successfully sued GM over these tactics eventually settling with the company for $425,000.

Unsafe at Any Speed helped ensure the passage of the 1966 National Traffic and Motor Vehicle Safety Act which mandated safety features such as safety belts and stronger windshields be added to automobiles. In 1966 there were 50,894 highway fatalities in the United States. In 2013, despite a three-fold increase in the number of registered vehicles there were only 42,643 fatalities.  In 1999, a New York University panel ranked Unsafe at Any Speed among the most influential 100 works of journalism of the 20th century.

Nader’s campaigns for President have been more quixotic. His best showing was in 2000 when he was the Green Party Candidate and received 2,882,955 votes – almost 3% - and was accused by some Democrats of resulting in the election of George Bush.

Yet according to a recent Gallup poll, six in 10 Americans believe a third major political party is needed - the highest level of support for another option since the polling firm began tracking disillusionment with Republicans and Democrats. What all the people on Nader’s list have in abundance are two resources in generally short supply – time and money. Perhaps one of them could be convinced to part with much of both to make a run for President.

My personal opinion is that Tom Siebel is unlikely to run. For one thing he is still recovering his health from the unfortunately accident he had in Africa when an Elephant stepped on his leg. He is also busy building up his new business C3 Energy. But the very idea he might be asked is inspiring to anyone in this business because it shows how far a career in CRM can theoretically take you. 

Tech Optimization Chief Executive Officer Chief Information Officer

What’s in a Story? 50 Tips to Bring Sense to the Static

What’s in a Story? 50 Tips to Bring Sense to the Static

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Storytelling is hard work. It’s intricate, nuanced and can be expensive. But we crave it, know it and hold good storytelling and storytellers close to our hearts. After all, we all have books that we’d fight for.

But in this world of digital media, simple tools for content creation, video production, worldwide publishing and distribution, we are confronted by so much fog. Static. Unimaginative or unengaging material. There are words but fewer stories that we can get our teeth into.

When I was a child, I would voraciously read short history project books. They were text books for children much older than I, but they set out a world that was familiar but strangely different. I read about Blaxland, Lawson and Wentworth as they explored the Blue Mountains outside of Sydney. I read about Leichhardt and the heartbreak of Bourke and Wills. I read about bushrangers and the fear they spread through the isolated parts of New South Wales and Victoria. And on long car trips, I would look out the very same landscape that these people lived in. We would visit the towns that they passed through, and stood in the places that they too, had stood.

Australian history is, after all, a shallow pool. And there are echoes at every turn.

The amazing thing about these stories, is that they have stayed with me always. They resonated deep inside me. And these days, with all the static filling our digital communications, we need to remember and re-craft the type of story that goes deeper. For ourselves and for our audiences. And this great collection of insight from Adam Westbrookwas collected by Martin Couzins – and may just provide us all with a direction worth following.

Moon child Michał Koralewski via Compfight

 

Marketing Transformation Innovation & Product-led Growth Chief Marketing Officer

Secret 3: The Social Engagement Rankings of the Top 15 Cosmetic Brands

Secret 3: The Social Engagement Rankings of the Top 15 Cosmetic Brands

Secret #3: Winning Brands Know What’s Working & What’s Not

 

What’s the point of creating and posting content?

It should be to drive business results. Content is what creates engagement and engagement is what drives business results. Here’s typical marketing metrics brands use to drive business results:

Increase positive sentiment

Increase share of voice

Increase awareness, interest, consideration, intent

Increase lead conversions rates and sales

Loyalty, Brand Advocacy and Referrals

 

So if you want to get a return on your investment for your digital and social media initiatives you need a way to measure your engagement results. That way you can hit your business objectives and goals as well as get buy-in from executives stakeholders for budgets. But if engagement is low, then the business results are going to be lower. So it’s important to know what else can hinder high engagement capabilities.

 

Why aren’t typical social media listening & monitoring tools aren’t enough to help you drive higher engagement?

If you are using social media listening and moni­toring tools that are keyword based, i.e., post- 2009 you are missing data that provides your social media engagement ranking compared to your cosmetic industry competitors.

 

Why should your customers’ interests drive your engagement strategy?

The only thing that can tell you how your brand ranks compared to your competitors is interest graph data. Interest graph data looks at what is important to your customers. Without it brands and their agencies are essentially creating con­tent without knowing:

What appeals to their target audience?

What makes a great post and,

How they stack-up against their competitors?

 

How does interest graph data work?

It is like one big, highly accurate, ongoing focus group. It measures the collective cosmetic indus­try audience’s interests and their interactions. This type of information is key because it’s based on the context of cosmetic consumer’s collective actions with content that is interesting to them, i.e., their “interest graph.”

Stay tuned as I delve more into secret #3!

Dr. Natalie’s Executive Success Acceleration Firm™
Executive Business Strategy Advisor & Social Customer Experience Industry Authority & Consultant

The Doctor Knows Social Media ROI & Our Business Strategies Rx Get Results!
Our Motto? Be Awesome by: Learning, Sharing & Growing!

What we do: We work with companies to deliver increased revenue and decreased costs:

  • Executive Leadership Guidance on Strategy and Business Use of Social Media
  • Social Media / Business Benchmark Assessments – Tell you what you got/ what you might consider
  • Social Media ROI – set-up measurement capabilities and dashboards
  • Workshops on Business Strategy: Customer Experience, PR, Marketing, Customer Service & Internal Employee Advocacy
  • Instructor MEMES Summer Institutes at UCLA Anderson & UCLA Extension
  • Customer Experience / Social Customer Service Excellence Benchmarking Assessments & Advisory
  • Software Company Visualized-ROI, Persona-based Solution Selling w/ Targeted USP & Messaging / ebooks, White Papers, Webinars…
  • Social Media Training, Organizational Change, Motivation and Goal Setting

My book: Like My Stuff: How To Monetize Your Facebook Fans

Follow Me Here:
Twitter: @drnatalie
LinkedIn: DrNataliePetouhoff
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I’m Getting Engaged! The results of my CMO engagement study

I’m Getting Engaged! The results of my CMO engagement study

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I know, I know.

I said I would never do it again.

They said it could never happen.

But, at the end of the day you knew it had to happen.  Right?

I mean, no matter how hard I fought it, how bad I wanted not to – I have to do it.

I have to enter the battle for the definition of “engagement”.

What did you think I was talking about? 

You see, that’s the problem.

If you know me, follow me on Twitter or somewhere else or heard me talking the past few years you know I am just wrapping up my second divorce – (which makes me single – hello ladies ;-) – and therefore getting engaged to get married would not be outside of the question.

You might’ve been surprised to read about that in a business blog, but not the first time it’s been done.

But I am not talking about that engagement, just like you are not talking about that when you are talking about engagement with your clients.

How do I know?

Because you don’t know what engagement means. And I have the data to prove it.

I did a study last year, April through June, where I interviewed 45 CMOs from different countries and industries.  The goal was to find out what they thought about engagement, what they thought it meant, and how they had to react to it to make sure their organizations were prepared and addressed the issue.

What were the findings? Like I said above, there was not a lot of agreement as to what engagement meant, how it was defined and what they needed to do about it.

I wrote one of my traditional long, but awesome, reports about it (thanks to my friends at ThunderHead who sponsored it) and I am now ready to share the information with you.

Two ways to get this information:

1) If you are not patient – go here to download the report now (there is also a consumer report on engagement you will get, another great read to get a two-sided perspective)

2) Sign up for the webinar.  I am doing a webinar on 04/16 (April 16th for people who grew up in Argentina or live anywhere but in the USA).

The webinar will give you access to all the information on the report (see some tidbits below) and will give you a better explanation of the model of engagement we are proposing (see chart below).

engagement 3.0

 

Some of the most interesting findings from this report:

  • Engagement is not an action or a single exchange with a customer, it is a function that happens over time.  It is not the same, not related directly to, as Customer Experience, Customer Interaction, Customer Relationship or any of the terms we use today (but I said this before).
  • You cannot engage a customer in a single interaction anymore than meeting someone for the first date signifies you are engaged to get married (or I’d be in trouble after this past year… but ask me sometime about my wonderful experiences dating at the tender age of 46)
  • Engagement can only be measured as a function of value given and value received (value exchange) as it accumulates over time (which is the same as saying that there is no metric for engagement – another fuzzy metric… yay!)
  • Trust, and how to create and maintain it, is the biggest barrier to engagement.  Nearly three quarters of the interviews surfaced a lack of understanding of trust as a key issue for brands – and engagement cannot happen without trust!

There are many more fascinating tidbits about engagement, a formula that will let you understand engagement further, and a great discussion and synthesis of the conversations I had.

Go ahead, sign up for the webinar and come hear me (and my very cute argentinian accent) present the report (you will get a copy of both reports at the end: consumer and CMO interviews), or simply go and download the report now if you are impatient.

Either way, we are starting the conversation that matters for the next two decades: what is engagement?

I am getting engaged into this conversation — what did you think I was talking about?

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My Top 10 Tweets From February 2014

My Top 10 Tweets From February 2014

Below are my top 10 tweets from Feb 2014 based on combined number of replies, favourites and retweets. I weighted each of those three actions equally.

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News Analysis: FinancialForce.com ERP Arrives To Signal The Era Of Best Of Breed Cloud Suites

News Analysis: FinancialForce.com ERP Arrives To Signal The Era Of Best Of Breed Cloud Suites

FinancialForce Debuts Its Full ERP Suite

On Februrary 19th, San Francisco headquartered, FinancialForce.com announced the launch of its full suite of ERP offerings built on the Salesforce1 platform.  Backed by investments from UNIT4 and Salesforce.com, the cloud based vendor began as a single ledger financial management system built on the Salesforce.com Force.com platform.  The announcement and product launch shows how FinancialForce:

  • Delivers a full ERP suite on the Salesforce1 platform. The platform brings together a series of organic products and recent acquisitions in HR, supply chain, and project management (see Figure 1).  The December 2010 acquisition of Appirio's professional services automation assets form the Professional Services Automation offering.  The 2013 acquisitions of Vana Workforce and Less Software brought the human capital management (HCM) and supply chain management (SCM) capabilities.

    Point of View (POV): The management team at FinacialForce.com was smart to bring in acquisitions built on the original Force.com platform.  Post merger integration was greatly simplified as the products shared a common architectural base.  More importantly, the acquired solutions were easily upgraded to the Salesforce1 platform to create an end to end ERP cloud based ERP suite.  Customers gain the full advantages of the Salesforce 1 platform and integration with the core Salesforce CRM offerings.
  • Demonstrates focus on long term growth and viability .  FinancialForce.com showed 80% year over year growth in revenue run-rate compared to 2012.  Headcount grew 62% year over year with over 260 global employees.  Furthermore, customers represent a global base with 27 countries and users in 45 countries.

    (POV): Cloud has gone mainstream and customers now expect their cloud companies to demonstrate viability.  The mergers and acquisitions required to build a full cloud ERP suite signal a maturity by FinancialForce.com and the market.  Early customers of the full suite provide positive references on both the synergies of the ERP offering and the flexibility of the Salesforce1 platform for extensibility.

Figure 1. FinancialForce.com Launches A Full Integrated ERP Suite

The Bottom Line: Cloud Apps Consolidate As Customer Interest Increases

As cloud adoption continues to accelerate, customers must battle a host of challenges with best of breed point solutions in the market. As with the on-premises applications world, the need for master data, common integration points, business process harmonization, upgrade compatibility, and identity still remain as challenges in the cloud world.  Integrated best of breed cloud suites have an inherent advantage over point solutions.  Hence, further consolidation will occur as customers expect a seamless experience.  In FinancialForce.com case, the integration at the platform level provides as seamless integration to Salesforce as possible in the market.  This recent development now puts FinancialForce.com in similar short list with Acumatica, Epicor, Microsoft Dynamics, and NetSuite for end to end cloud suites for the two-tier and mid-market.  Based on hundreds of conversations with buyers, expect the next stage of cloud mergers and acquisitions to focus on analytics solutions as current offerings only provide simple reporting.

Your POV:

 

Are you looking at ERP and CRM replacement? Do you need specialized requirements for your industry?  How are you doing this today? Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) com.

Please let us know if you need help with vendor selection efforts.  Here’s how we can assist:

  • Vendor selection
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  • Connecting with other pioneers
  • Sharing best practices
  • Designing a next gen apps strategy
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing

Related Research:

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Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2014 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

 

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