Results

Insight News
April 01, 2026

Why Slackbot is so strategic to Salesforce

Data to Decisions
Salesforce's Slackbot event featured a series of demos of new capabilities such as tapping into CRM records, taking notes during meetings and streamlining workflows. Here's why it ...
Larry Dignan
Insight News
February 25, 2026

Salesforce Q4 strong, Agentforce picks up momentum

Data to Decisions
CEO Marc Benioff said the quarter saw Agentforce annual recurring revenue hit $800 million. The company said it closed 29,000 deals, up 50% sequentially.  quot;We’ve consumed nearl...
Larry Dignan
ConstellationTV
February 25, 2026

Zoho’s Enterprise Play, Peak Anthropic? & 2026 ShortLists

Data to Decisions
In CRTV episode 124, CR analysts Liz Miller, Holger Mueller, and guest Larry Dignan break down a packed week in enterprise tech, from Zoho’s evolving enterprise platform and Salesf...
Liz Miller
Holger Mueller
Larry Dignan
Hannah Mason
Insight News
February 16, 2026

How three hotel giants are playing agentic commerce, AI

Data to Decisions
Agentic commerce is in its infancy and enterprises need to think through ownership of the customer experience, architecture and playing the co-opetition game with AI giants. For ho...
Larry Dignan
Insight News
February 08, 2026

SaaS under the microscope: How to evaluate your vendor

Data to Decisions
Software as a service companies are being repriced, re-evaluated and rethought as analysts, investors and customers wonder how AI agents will affect the category. CxOs need to go t...
Larry Dignan
Analyst Blog
October 19, 2025

Salesforce Bets on the Rise of the Agentic Enterprise

Tech Optimization
lt;pgt;Salesforce’s Dreamforce 2025 made one message clear: the future is agentic. With Agentforce 360, Slack integration, and structured workflows, Salesforce is building an ecosy...
Chirag Mehta
Insight News
October 16, 2025

Salesforce, Google comingle Agentforce 360, Gemini models

Data to Decisions
Salesforce and Google expanded their existing partnership in a move that brings Google Gemini models to Agentforce 360, integrates Agentforce into Google Workspace for sales and IT...
Larry Dignan
Insight News
October 14, 2025

Salesforce CEO Benioff: Context is king

Data to Decisions
In a Dreamforce keynote that highlighted Salesforce's large enterprise Agentforce adopters, Benioff repeatedly came back to context and context engineering, a term that's just gain...
Larry Dignan